kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Gilbert Dion, as per
http://www.samsung.com/ca/support/model/NP-R580-JS03CA an update to your
computer's buggy and outdated BIOS is available (11JB). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) If the issue is still reproducible, please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-11jb

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1525270

Title:
  Wi-Di Realtek 8192E disconnects after a while and fails to reconnect

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  A few minutes after booting my Samsung R580 laptop, the Wi-Fi
  disconnects and it fails to reconnect until I restart the machine.
  This happens with all the 64 bit versions of Ubuntu I tried, from
  14.04 to 15.10. With the 32 bit versions, everything runs perfectly.
  No loss of connection at all, even after 48 hours in a row.

  Here is the output of iwconfig after loss of connexion:

  eth7      no wireless extensions.

  lo        no wireless extensions.

  wlan6     802.11bgn  ESSID:"JeLisVosCourriels"  Nickname:"rtl8192E"
            Mode:Managed  Frequency=2.417 GHz  Access Point: Not-Associated
            Bit Rate:19.5 Mb/s
            Retry min limit:7   RTS thr:off   Fragment thr:off
            Power Management:off
            Link Quality=10/100  Signal level=0 dBm  Noise level=-100 dBm
            Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
            Tx excessive retries:0  Invalid misc:0   Missed beacon:0

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-19-generic 4.2.0-19.23
  ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
  Uname: Linux 4.2.0-19-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  gilbert    3115 F.... pulseaudio
   /dev/snd/controlC0:  gilbert    3115 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Dec 11 09:27:18 2015
  HibernationDevice: RESUME=UUID=e19f92d5-541f-412f-b5b0-7d97bfa1b7ec
  InstallationDate: Installed on 2015-12-03 (7 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. R580
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=f6b1d099-6ed1-4e82-823a-352535c7596c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-19-generic N/A
   linux-backports-modules-4.2.0-19-generic  N/A
   linux-firmware                            1.149.3
  SourcePackage: linux
  UpgradeStatus: Upgraded to wily on 2015-12-03 (7 days ago)
  dmi.bios.date: 12/21/2009
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 04JB.M014.20091221.hkk
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: R580
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr04JB.M014.20091221.hkk:bd12/21/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnR580:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR580:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
  dmi.product.name: R580
  dmi.product.version: Not Applicable
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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