← Back to team overview

kernel-packages team mailing list archive

[Bug 1521749] Re: NUC NUC5CPYH Does not boot on Ubuntu 15.10 (linux-image-4.2.0-19)

 

hackeron, thank you for reporting this and helping make Ubuntu better.

As per https://downloadcenter.intel.com/product/85254/Intel-NUC-Kit-
NUC5CPYH an update to your computer's buggy and outdated BIOS is
available (0047). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) If the issue is still reproducible, please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags removed: 15.10 4.2.0 linux nuc nuc5cpyh
** Tags added: bios-outdated-0047

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1521749

Title:
  NUC NUC5CPYH Does not boot on Ubuntu 15.10 (linux-image-4.2.0-19)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an Intel NUC NUC5CPYH. This is the unit:
  http://www.intel.com/content/www/us/en/nuc/nuc-kit-nuc5cpyh.html

  It boots beautifully on Ubuntu 15.04 and Ubuntu 15.10 with linux-
  image-3.19.0-34-generic -- but when I try to boot with  linux-
  image-4.2.0-19-generic  I simply see the following:

  https://www.dropbox.com/s/y2c9i87kafvwsq1/IMG_1476.jpg?dl=0

  The keyboard stops responding after this line: systemd[1]: Started
  udev Kernel Device Manager.

  Here is output from lspci -vnvn < http://pastie.org/10596250 - I am
  running headless, so there is no Xorg (or any other X server)
  installed.

  - I tried adding GRUB_CMDLINE_LINUX="nomodeset" (also: noacpi noapic)
  - I tried disabling devices in the bios like audio
  - Tried selecting "Ubuntu, with Linux 4.2.0-19-generic (recovery mode)" from the list, it does not boot into the recovery console either :(
  - I tried installing a clean 15.10 version on a blank hard drive (with debootstrap so latest packages)

  I am able to boot if I add systemd.unit=emergency.target to the kernel
  line. I can run "systemctl start networking" for example and it works,
  but if I run "systemctl start apport" (or ssh even) - I see this and
  the system freezes:

  https://www.dropbox.com/s/gmpse7bx0c70e4v/IMG_1479.jpg?dl=0

  I am not sure how to troubleshoot further. When I reboot and select
  Kernel 3.19, there is nothing in /var/log/syslog or journalctl from
  the failed boot :(

  Any suggestions?

  - EDIT: It seems downgrading from the latest PY0044 BIOS version to
  PY0043 allows me to boot the system, but it freezes if running
  "reboot" - more details in this bug report:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1522201

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1521749/+subscriptions


References