kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

hackeron, thank you for reporting this and helping make Ubuntu better.

As per https://downloadcenter.intel.com/product/85254/Intel-NUC-Kit-
NUC5CPYH an update to your computer's buggy and outdated BIOS is
available (0047). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) If the issue is still reproducible, please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
   Importance: Critical => High

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1522201

Title:
  NUC NUC5CPYH Does not reboot on Ubuntu 15.10 (linux-image-4.2.0-19)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an Intel NUC NUC5CPYH. This is the unit:
  http://www.intel.com/content/www/us/en/nuc/nuc-kit-nuc5cpyh.html

  It boots and reboots beautifully on Ubuntu 15.04 and Ubuntu 15.10 with
  linux-image-3.19.0-34-generic -- but when I try to boot with linux-
  image-4.2.0-19-generic on the latest PY0044 BIOS version, it freezes
  on boot almost every time, reported bug here:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1521749

  If I downgrade the BIOS to PY0043, it boots most of the time, but when
  I run "reboot" it freezes almost every single time. This is what I see
  on the screen when it freezes:

  https://www.dropbox.com/s/fxy4opcqwnmjmwo/IMG_1489.jpg?dl=0

  I am also attaching the full syslog, dmesg and the relevant part of
  the syslog when the system froze.

  I tried to boot with acpi_osi="Windows 2013" as well as Windows 2015
  and Windows 2009, that did not seem to make any difference.

  Any ideas?

  ---
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  DistroRelease: Ubuntu 15.10

  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=4fa37335-eed0-4580-ae4b-62c996dfc275 ro vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-19-generic N/A
   linux-backports-modules-4.2.0-19-generic  N/A
   linux-firmware                            1.149.3
  RfKill: Error: [Errno 2] No such file or directory
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-19-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1522201/+subscriptions