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Message #15120
[Bug 549107] Re: lucid beta 1 fails to mount external USB 3.0 storage
Peter B P, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number>
Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily kernel folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11.1
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
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https://bugs.launchpad.net/bugs/549107
Title:
lucid beta 1 fails to mount external USB 3.0 storage
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Rebooting system and attaching storage (WD MyBook 3.0 1 TB external
hard drive, attached via USB 3.0 connection. Drive attaches, mounts
and transfers data fine in Karmic).
System log follows:
Mar 26 21:30:37 winter9 kernel: [ 393.410251] usb 9-2: new SuperSpeed USB device using xhci_hcd and address 2
Mar 26 21:30:37 winter9 kernel: [ 393.431704] xhci_hcd 0000:04:00.0: WARN: short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [ 393.432074] xhci_hcd 0000:04:00.0: WARN: short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [ 393.432450] xhci_hcd 0000:04:00.0: WARN: short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [ 393.432825] xhci_hcd 0000:04:00.0: WARN: short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [ 393.433091] usb 9-2: configuration #1 chosen from 1 choice
Mar 26 21:30:37 winter9 kernel: [ 393.434233] scsi11 : SCSI emulation for USB Mass Storage devices
Mar 26 21:30:42 winter9 kernel: [ 398.434109] scsi 11:0:0:0: Direct-Access WD My Book 3.0 1123 1006 PQ: 0 ANSI: 4
Mar 26 21:30:42 winter9 kernel: [ 398.434563] sd 11:0:0:0: Attached scsi generic sg8 type 0
Mar 26 21:30:42 winter9 kernel: [ 398.434683] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:42 winter9 kernel: [ 398.436647] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:42 winter9 kernel: [ 398.438285] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [ 398.440003] sd 11:0:0:0: [sdh] Spinning up disk....ready
Mar 26 21:30:47 winter9 kernel: [ 403.421574] sd 11:0:0:0: [sdh] 1953519616 512-byte logical blocks: (1.00 TB/931 GiB)
Mar 26 21:30:47 winter9 kernel: [ 403.421712] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [ 403.422115] sd 11:0:0:0: [sdh] Write Protect is off
Mar 26 21:30:47 winter9 kernel: [ 403.422588] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [ 403.422992] sdh: sdh1
Mar 26 21:30:47 winter9 kernel: [ 403.463139] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [ 403.463611] sd 11:0:0:0: [sdh] Attached SCSI disk
Mar 26 21:30:47 winter9 kernel: [ 403.660543] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [ 403.751212] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:50 winter9 kernel: [ 406.750281] usb 9-2: USB disconnect, address 2
Mar 26 21:30:50 winter9 kernel: [ 406.772594] usb 9-2: Device not responding to set address.
Mar 26 21:30:51 winter9 kernel: [ 406.980153] usb 9-2: Device not responding to set address.
(repeated about 20 times)
Mar 26 21:31:08 winter9 kernel: [ 424.300296] usb 9-2: Device not responding to set address.
Mar 26 21:31:08 winter9 kernel: [ 424.520134] usb 9-2: Device not responding to set address.
Mar 26 21:32:07 winter9 kernel: [ 483.520017] xhci_hcd 0000:04:00.0: Timeout while waiting for a slot
System log spam ends because I've run through ubuntu-bug storage and followed its instructions to unplug and replug the device; if I hadn't the 'Device not responding to set address' would have continued indefinately. (AS this happens, the HD activity LED is flashing constantly).
ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: VT1708S Analog [VT1708S Analog]
Subdevices: 2/2
Subdevice #0: subdevice #0
Subdevice #1: subdevice #1
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: peter 1796 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf9ff8000 irq 22'
Mixer name : 'VIA VT1708S'
Components : 'HDA:11060397,10438346,00100000'
Controls : 36
Simple ctrls : 20
Date: Fri Mar 26 21:31:00 2010
DistroRelease: Ubuntu 10.04
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=621422d8-40d5-4a6b-8e28-8c06a13b2d01
HotplugNewDevices:
HotplugNewMounts:
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: System manufacturer System Product Name
Package: linux-image-2.6.32-17-generic 2.6.32-17.26
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-17-generic root=UUID=ab34a929-f1b8-4f0b-b36f-269e1363ec83 ro quiet splash
ProcEnviron:
LANG=en_DK.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-17.26-generic 2.6.32.10+drm33.1
Regression: Yes
RelatedPackageVersions: linux-firmware 1.33
Reproducible: Yes
RfKill:
SourcePackage: linux
Symptom: storage
TestedUpstream: No
UdevMonitorLog:
monitor will print the received events for:
UDEV - the event which udev sends out after rule processing
UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
Uname: Linux 2.6.32-17-generic x86_64
dmi.bios.date: 05/22/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0405
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5QL/EPU
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0405:bd05/22/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QL/EPU:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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