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[Bug 549107] Re: lucid beta 1 fails to mount external USB 3.0 storage

 

Christopher,

thank you for the reminder. I have progressed quite a bit beyond Lucid
since I reported the bug, and I don't have the hardware that I used to
test Lucid on anymore.

For what it's worth, I also have a suspicion that the problem in
question was caused by the USB 3.0 adapter card from Western Digital,
and not the operating system, but that is hard to say anything about at
this point.

In any case, thank you for your attention.
-p

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https://bugs.launchpad.net/bugs/549107

Title:
  lucid beta 1 fails to mount external USB 3.0 storage

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Rebooting system and attaching storage (WD MyBook 3.0 1 TB external
  hard drive, attached via USB 3.0 connection. Drive attaches, mounts
  and transfers data fine in Karmic).

  System log follows:

  Mar 26 21:30:37 winter9 kernel: [  393.410251] usb 9-2: new SuperSpeed USB device using xhci_hcd and address 2
  Mar 26 21:30:37 winter9 kernel: [  393.431704] xhci_hcd 0000:04:00.0: WARN: short transfer on control ep
  Mar 26 21:30:37 winter9 kernel: [  393.432074] xhci_hcd 0000:04:00.0: WARN: short transfer on control ep
  Mar 26 21:30:37 winter9 kernel: [  393.432450] xhci_hcd 0000:04:00.0: WARN: short transfer on control ep
  Mar 26 21:30:37 winter9 kernel: [  393.432825] xhci_hcd 0000:04:00.0: WARN: short transfer on control ep
  Mar 26 21:30:37 winter9 kernel: [  393.433091] usb 9-2: configuration #1 chosen from 1 choice
  Mar 26 21:30:37 winter9 kernel: [  393.434233] scsi11 : SCSI emulation for USB Mass Storage devices
  Mar 26 21:30:42 winter9 kernel: [  398.434109] scsi 11:0:0:0: Direct-Access     WD       My Book 3.0 1123 1006 PQ: 0 ANSI: 4
  Mar 26 21:30:42 winter9 kernel: [  398.434563] sd 11:0:0:0: Attached scsi generic sg8 type 0
  Mar 26 21:30:42 winter9 kernel: [  398.434683] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
  Mar 26 21:30:42 winter9 kernel: [  398.436647] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
  Mar 26 21:30:42 winter9 kernel: [  398.438285] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
  Mar 26 21:30:47 winter9 kernel: [  398.440003] sd 11:0:0:0: [sdh] Spinning up disk....ready
  Mar 26 21:30:47 winter9 kernel: [  403.421574] sd 11:0:0:0: [sdh] 1953519616 512-byte logical blocks: (1.00 TB/931 GiB)
  Mar 26 21:30:47 winter9 kernel: [  403.421712] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
  Mar 26 21:30:47 winter9 kernel: [  403.422115] sd 11:0:0:0: [sdh] Write Protect is off
  Mar 26 21:30:47 winter9 kernel: [  403.422588] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
  Mar 26 21:30:47 winter9 kernel: [  403.422992]  sdh: sdh1
  Mar 26 21:30:47 winter9 kernel: [  403.463139] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
  Mar 26 21:30:47 winter9 kernel: [  403.463611] sd 11:0:0:0: [sdh] Attached SCSI disk
  Mar 26 21:30:47 winter9 kernel: [  403.660543] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
  Mar 26 21:30:47 winter9 kernel: [  403.751212] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
  Mar 26 21:30:50 winter9 kernel: [  406.750281] usb 9-2: USB disconnect, address 2
  Mar 26 21:30:50 winter9 kernel: [  406.772594] usb 9-2: Device not responding to set address.
  Mar 26 21:30:51 winter9 kernel: [  406.980153] usb 9-2: Device not responding to set address.

  (repeated about 20 times)

  Mar 26 21:31:08 winter9 kernel: [  424.300296] usb 9-2: Device not responding to set address.
  Mar 26 21:31:08 winter9 kernel: [  424.520134] usb 9-2: Device not responding to set address.
  Mar 26 21:32:07 winter9 kernel: [  483.520017] xhci_hcd 0000:04:00.0: Timeout while waiting for a slot

  
  System log spam ends because I've run through ubuntu-bug storage and followed its instructions to unplug and replug the device; if I hadn't the 'Device not responding to set address' would have continued indefinately. (AS this happens, the HD activity LED is flashing constantly).

  ProblemType: Bug
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: VT1708S Analog [VT1708S Analog]
     Subdevices: 2/2
     Subdevice #0: subdevice #0
     Subdevice #1: subdevice #1
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  peter      1796 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf9ff8000 irq 22'
     Mixer name	: 'VIA VT1708S'
     Components	: 'HDA:11060397,10438346,00100000'
     Controls      : 36
     Simple ctrls  : 20
  Date: Fri Mar 26 21:31:00 2010
  DistroRelease: Ubuntu 10.04
  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
  HibernationDevice: RESUME=UUID=621422d8-40d5-4a6b-8e28-8c06a13b2d01
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  MachineType: System manufacturer System Product Name
  Package: linux-image-2.6.32-17-generic 2.6.32-17.26
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-17-generic root=UUID=ab34a929-f1b8-4f0b-b36f-269e1363ec83 ro quiet splash
  ProcEnviron:
   LANG=en_DK.utf8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.32-17.26-generic 2.6.32.10+drm33.1
  Regression: Yes
  RelatedPackageVersions: linux-firmware 1.33
  Reproducible: Yes
  RfKill:
   
  SourcePackage: linux
  Symptom: storage
  TestedUpstream: No
  UdevMonitorLog:
   monitor will print the received events for:
   UDEV - the event which udev sends out after rule processing
  UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
  Uname: Linux 2.6.32-17-generic x86_64
  dmi.bios.date: 05/22/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0405
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5QL/EPU
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0405:bd05/22/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QL/EPU:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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