kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Richard Turner, thank you for reporting this and helping make Ubuntu
better.

As per http://www.dell.com/support/home/us/en/19/product-
support/product/latitude-13-7350-laptop/drivers/advanced an update to
your computer's buggy and outdated BIOS is available (A08). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. Also, you don't have
to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-a08

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1527825

Title:
  Dell Latitude 7350 - Audio Broken

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  On a 7350 with Ubuntu 15.04 there is no sound. The results of aplay
  are the following:

  **** List of PLAYBACK Hardware Devices ****
  card 0: HDMI [HDA Intel HDMI], device 3: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: HDMI [HDA Intel HDMI], device 7: HDMI 1 [HDMI 1]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: HDMI [HDA Intel HDMI], device 8: HDMI 2 [HDMI 2]
    Subdevices: 1/1
    Subdevice #0: subdevice #0

  When looking in dmesg I receive the following:

  sst-acpi INT3438:00: No matching ASoC machine driver found

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-15-generic 3.19.0-15.15 [modified: boot/vmlinuz-3.19.0-15-generic]
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  user       1217 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Dec 18 23:20:57 2015
  HibernationDevice: RESUME=UUID=3dc87a64-48bc-467b-848e-68c10d6e1791
  InstallationDate: Installed on 2015-12-19 (0 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Dell Inc. Latitude 7350
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=eb4e1a85-48f2-4cfb-ba10-8db93f6fb225 ro quiet splash acpi_backlight=vendor "acpi_osi=!Windows 2013" "acpi_osi=!Windows 2012GRUB_CMDLINE_LINUX=" vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-15-generic N/A
   linux-backports-modules-3.19.0-15-generic  N/A
   linux-firmware                             1.143.7
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/16/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0M5W75
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd12/16/2014:svnDellInc.:pnLatitude7350:pvr01:rvnDellInc.:rn0M5W75:rvrA00:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude 7350
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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