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Message #152518
[Bug 1527825] Re: Dell Latitude 7350 - Audio Broken
There has been no change in audio with the latest BIOS Update. Below is
the information you have requested:
A08
11/19/2015
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1527825
Title:
Dell Latitude 7350 - Audio Broken
Status in linux package in Ubuntu:
Confirmed
Bug description:
On a 7350 with Ubuntu 15.04 there is no sound. The results of aplay
are the following:
**** List of PLAYBACK Hardware Devices ****
card 0: HDMI [HDA Intel HDMI], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
When looking in dmesg I receive the following:
sst-acpi INT3438:00: No matching ASoC machine driver found
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-15-generic 3.19.0-15.15 [modified: boot/vmlinuz-3.19.0-15-generic]
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 1217 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Dec 18 23:20:57 2015
HibernationDevice: RESUME=UUID=3dc87a64-48bc-467b-848e-68c10d6e1791
InstallationDate: Installed on 2015-12-19 (0 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. Latitude 7350
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=eb4e1a85-48f2-4cfb-ba10-8db93f6fb225 ro quiet splash acpi_backlight=vendor "acpi_osi=!Windows 2013" "acpi_osi=!Windows 2012GRUB_CMDLINE_LINUX=" vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.19.0-15-generic N/A
linux-backports-modules-3.19.0-15-generic N/A
linux-firmware 1.143.7
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/16/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0M5W75
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd12/16/2014:svnDellInc.:pnLatitude7350:pvr01:rvnDellInc.:rn0M5W75:rvrA00:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude 7350
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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References