kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Gabriel Zhi Chen, this bug report is being closed due to the last
comment https://bugs.launchpad.net/ubuntu/+source/linux-lts-
utopic/+bug/1451357/comments/18 regarding this being fixed with an
update. Thank you again for taking the time to report this bug and
helping to make Ubuntu better. Please submit any future bugs you may
find.

** Changed in: linux-lts-utopic (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/1451357

Title:
  [Lenovo SazanW-2] system got hang and screen became black after
  execute upgrade under 14.04.2

Status in HWE Next:
  Triaged
Status in linux-lts-utopic package in Ubuntu:
  Invalid

Bug description:
  CID : 201412-16338  SazanW-2

  00:02.0 VGA compatible controller [0300]: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
  08:00.0 3D controller [0302]: NVIDIA Corporation Device [10de:137a] (rev a2)

  Repro steps:
  1. Install 14.04.2 on SazanW-2
  2. Execute upgrade by 'Software Updater'
  3. Make sure kernel upgrade from 3.16.0-30 to 3.16.0-36
  4. Reboot system and verify the result.

  Actual result:
  a, Booting, GRUB is pass, then system got hang and screen became black. tty1~7 are useless.

  b, Try to add a 'text' kernel parameter on GRUB page, booting system,
  got the same actual result.

  c, After system got hang, try to get logs via 'SSH', get result
  'Connection refused'.

  Notes:
  Because there is no available NV driver, system is working on 8086:1616 now. Since I can not get any logs under 3.16.0-36, just attach all logs under 3.16.0-30 here.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1 [modified: boot/vmlinuz-3.16.0-30-generic]
  ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon May  4 03:59:56 2015
  InstallationDate: Installed on 2015-05-04 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  u          1831 F.... pulseaudio
   /dev/snd/controlC0:  u          1831 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=d16d1f82-8c29-4e0b-bd58-fea8bb414c5b
  InstallationDate: Installed on 2015-05-04 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: LENOVO 20E1Z0X8US
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic root=UUID=1dde7ba0-2958-40e5-9dc6-d047ced139d2 ro quiet splash
  ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-30-generic N/A
   linux-backports-modules-3.16.0-30-generic  N/A
   linux-firmware                             1.127.11
  Tags:  trusty
  Uname: Linux 3.16.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/17/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N11ET26W (1.02 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20E1Z0X8US
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrN11ET26W(1.02):bd11/17/2014:svnLENOVO:pn20E1Z0X8US:pvrThinkPadW550s:rvnLENOVO:rn20E1Z0X8US:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.name: 20E1Z0X8US
  dmi.product.version: ThinkPad W550s
  dmi.sys.vendor: LENOVO

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