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[Bug 1424181] Re: Huawei E3372 USB modem not always detected

 

ApportVersion: 2.19.3-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  mikaela    1352 F.... pulseaudio
 /dev/snd/pcmC1D0p:   mikaela    1352 F...m pulseaudio
 /dev/snd/controlC1:  mikaela    1352 F.... pulseaudio
CurrentDesktop: MATE
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=431ec214-73ef-4058-b283-5721bb5a45d2
InstallationDate: Installed on 2015-12-12 (7 days ago)
InstallationMedia: Ubuntu-MATE 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151212)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp. 
 Bus 001 Device 002: ID 13d3:3414 IMC Networks 
 Bus 001 Device 004: ID 12d1:1f01 Huawei Technologies Co., Ltd. E353/E3131 (Mass storage mode)
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X550JX
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.3.0-2-generic.efi.signed root=UUID=ab0e7270-40bc-4a68-a541-59fd96690354 ro rw acpi_osi=
ProcVersionSignature: Ubuntu 4.3.0-2.11-generic 4.3.0
RelatedPackageVersions:
 linux-restricted-modules-4.3.0-2-generic N/A
 linux-backports-modules-4.3.0-2-generic  N/A
 linux-firmware                           1.154
Tags:  xenial
UdevLog: Error: [Errno 2] Tiedostoa tai hakemistoa ei ole: '/var/log/udev'
Uname: Linux 4.3.0-2-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/07/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550JX.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550JX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JX.204:bd05/07/2015:svnASUSTeKCOMPUTERINC.:pnX550JX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550JX
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.


** Tags added: apport-collected xenial

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https://bugs.launchpad.net/bugs/1424181

Title:
  Huawei E3372 USB modem not always detected

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  What happened:
  I have to unplug and plug my Huawei E3372 USB modem in order to  connect to the Internet. Otherwise the Internet connection is not established. The problem is present in kernel versions 3.13.0-45 and 3.19.0-031900. However, xubuntu 12.04 works fine.

  Expected to happen:
  The computer should establish the Internet connection automatically.

  Steps to reproduce the bug:
  Plug the USB modem into the computer and switch the computer on.

  I use Ubuntu 14.04.2 LTS.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-45-generic 3.13.0-45.74
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tohoyn     2041 F.... pulseaudio
   /dev/snd/controlC1:  tohoyn     2041 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Feb 21 14:48:27 2015
  HibernationDevice: RESUME=UUID=a5d87b0f-a635-499b-9343-7315a2a0e6c9
  InstallationDate: Installed on 2014-05-28 (269 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: LENOVO 20238
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-45-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-45-generic N/A
   linux-backports-modules-3.13.0-45-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/07/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 79CN44WW(V3.03)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: INVALID
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058Std
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G510
  dmi.modalias: dmi:bvnLENOVO:bvr79CN44WW(V3.03):bd12/07/2013:svnLENOVO:pn20238:pvrLenovoG510:rvnLENOVO:rnINVALID:rvr31900058Std:cvnLENOVO:ct10:cvrLenovoG510:
  dmi.product.name: 20238
  dmi.product.version: Lenovo G510
  dmi.sys.vendor: LENOVO

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References