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[Bug 1424181] [NEW] Huawei E3372 USB modem not always detected

 

Public bug reported:

What happened:
I have to unplug and plug my Huawei E3372 USB modem in order to  connect to the Internet. Otherwise the Internet connection is not established. The problem is present in kerner versions 3.13.0-45 and 3.19.0-031900. However, xubuntu 12.04 works fine.

Expected to happen:
The computer should establish the Internet connection automatically.

Steps to reproduce the bug:
Plug the USB modem into the computer and switch the computer on.

I use Ubuntu 14.04.2 LTS.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-45-generic 3.13.0-45.74
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  tohoyn     2041 F.... pulseaudio
 /dev/snd/controlC1:  tohoyn     2041 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Feb 21 14:48:27 2015
HibernationDevice: RESUME=UUID=a5d87b0f-a635-499b-9343-7315a2a0e6c9
InstallationDate: Installed on 2014-05-28 (269 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 20238
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-45-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-45-generic N/A
 linux-backports-modules-3.13.0-45-generic  N/A
 linux-firmware                             1.127.11
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/07/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 79CN44WW(V3.03)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900058Std
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G510
dmi.modalias: dmi:bvnLENOVO:bvr79CN44WW(V3.03):bd12/07/2013:svnLENOVO:pn20238:pvrLenovoG510:rvnLENOVO:rnINVALID:rvr31900058Std:cvnLENOVO:ct10:cvrLenovoG510:
dmi.product.name: 20238
dmi.product.version: Lenovo G510
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug staging trusty

-- 
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https://bugs.launchpad.net/bugs/1424181

Title:
  Huawei E3372 USB modem not always detected

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  What happened:
  I have to unplug and plug my Huawei E3372 USB modem in order to  connect to the Internet. Otherwise the Internet connection is not established. The problem is present in kerner versions 3.13.0-45 and 3.19.0-031900. However, xubuntu 12.04 works fine.

  Expected to happen:
  The computer should establish the Internet connection automatically.

  Steps to reproduce the bug:
  Plug the USB modem into the computer and switch the computer on.

  I use Ubuntu 14.04.2 LTS.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-45-generic 3.13.0-45.74
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tohoyn     2041 F.... pulseaudio
   /dev/snd/controlC1:  tohoyn     2041 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Feb 21 14:48:27 2015
  HibernationDevice: RESUME=UUID=a5d87b0f-a635-499b-9343-7315a2a0e6c9
  InstallationDate: Installed on 2014-05-28 (269 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: LENOVO 20238
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-45-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-45-generic N/A
   linux-backports-modules-3.13.0-45-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/07/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 79CN44WW(V3.03)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: INVALID
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058Std
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G510
  dmi.modalias: dmi:bvnLENOVO:bvr79CN44WW(V3.03):bd12/07/2013:svnLENOVO:pn20238:pvrLenovoG510:rvnLENOVO:rnINVALID:rvr31900058Std:cvnLENOVO:ct10:cvrLenovoG510:
  dmi.product.name: 20238
  dmi.product.version: Lenovo G510
  dmi.sys.vendor: LENOVO

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