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[Bug 1482187] Re: [147461.082140] BUG: soft lockup - CPU#3 stuck for 22s! [khugepaged:40]

 

Eric Detheridge, at your earliest convenience, could you please test the
latest upstream kernel available from the very top line at the top of
the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D
(the release names are irrelevant for testing, and please do not test
the daily folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-5601

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1482187/+attachment/4440406/+files/Dependencies.txt

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

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https://bugs.launchpad.net/bugs/1482187

Title:
  [147461.082140] BUG: soft lockup - CPU#3 stuck for 22s!
  [khugepaged:40]

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Happened right after a YouTube video of music finished. mouse and
  keyboard locked up but system monitor applet kept running showing full
  usage of all four cpu cores. tried to log on remotely but this was
  very slow. used htop to see what was using cpu but it showed only
  three cores active with boinc work units as usual conflicting with the
  system monitor applet. eventually htop stopped working. could not find
  excess cpu usage with top either. eventually the system monitor applet
  showed only 50% cpu usage with lots of io waiting. eventually did soft
  reset. cpu is overclocked but has run stable with heavy boinc usage
  for weeks.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-45-generic 3.16.0-45.60~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
  Uname: Linux 3.16.0-45-generic x86_64
  NonfreeKernelModules: fglrx
  Annotation: Your system might become unstable now and might need to be restarted.
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  Date: Thu Aug  6 06:00:27 2015
  Failure: oops
  InstallationDate: Installed on 2013-02-13 (904 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  SourcePackage: linux-lts-utopic
  Title: [147461.082140] BUG: soft lockup - CPU#3 stuck for 22s! [khugepaged:40]
  UpgradeStatus: Upgraded to trusty on 2014-05-12 (451 days ago)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=5789d1b5-fee2-4f44-8401-ae2633a5a6d9
  InstallationDate: Installed on 2013-02-13 (1040 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-21-generic root=/dev/mapper/ubuntu-root ro quiet splash nogpumanager vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-21.25~14.04.1-generic 4.2.6
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-21-generic N/A
   linux-backports-modules-4.2.0-21-generic  N/A
   linux-firmware                            1.127.19
  RfKill:
   
  Tags:  trusty
  Uname: Linux 4.2.0-21-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-05-12 (586 days ago)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  WifiSyslog:
   
  _MarkForUpload: True
  dmi.bios.date: 05/22/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 5601
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: F1A75-M-PRO R2.0
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5601:bd05/22/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnF1A75-M-PROR2.0:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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