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[Bug 1495123] Re: computer keeps crashing when I try to load Ubuntu

 

Jonathan Long, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1495123

** Package changed: linux-lts-utopic (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1495123

Title:
  computer keeps crashing when I try to load Ubuntu

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Every time I try to load into Ubuntu it generates and error and I'm
  having trouble updating GRUB.

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-49-generic 3.16.0-49.65~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
  Uname: Linux 3.16.0-38-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.13
  AptOrdering:
   linux-image-3.16.0-49-generic: Configure
   linux-image-extra-3.16.0-49-generic: Configure
   linux-image-generic-lts-utopic: Configure
   linux-generic-lts-utopic: Configure
  Architecture: amd64
  Date: Sat Sep 12 12:20:41 2015
  DuplicateSignature: package:linux-image-3.16.0-49-generic:3.16.0-49.65~14.04.1:subprocess installed post-installation script returned error exit status 2
  ErrorMessage: subprocess installed post-installation script returned error exit status 2
  InstallationDate: Installed on 2015-05-05 (130 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  RelatedPackageVersions:
   dpkg 1.17.5ubuntu5.4
   apt  1.0.1ubuntu2.10
  SourcePackage: linux-lts-utopic
  Title: package linux-image-3.16.0-49-generic 3.16.0-49.65~14.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
  UpgradeStatus: No upgrade log present (probably fresh install)

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References