← Back to team overview

kernel-packages team mailing list archive

[Bug 1493143] Re: rtl8723be wifi unusable on lenovo ideapad y50-70

 

Henk Stubbe, could you please advise to the router manufacturer, model,
firmware version, and version of WiFi you are attempting to connect on
(ex. 802.11n)?

** Tags added: latest-bios-3.03

** Description changed:

- I obtained a lenovo y50-70 a few weeks ago, and installed ubuntu 14.04.3
- LTS on it (dual boot with windows 8 that came pre-installed).
+ The rtl8723be wifi adapter rarely connects to a network. When it does,
+ it will be choppy (10% to 50% packet loss on a ping to the default
+ gateway) and usually disconnect after a few minutes.
  
- $ lsb_release -rd
- Description:	Ubuntu 14.04.3 LTS
- Release:	14.04
- 
- I have not been able to get the rtl8723be wifi adapter to work yet.
- 
- If it will connect to a wifi network at all (which is rare), it will be
- choppy (10% to 50% packet loss on a ping to the default gateway) and
- usually disconnect after a few minutes.
- 
- The internet suggests a few work-arounds:
- 
- - run with fwlps=0 ips=0 as options to the rtl8723be module (eg. http://askubuntu.com/questions/590414/wifi-problems-with-rtl8723be-in-ubuntu-14-04)
- - install an alternative driver (eg. http://askubuntu.com/questions/590414/wifi-problems-with-rtl8723be-in-ubuntu-14-04)
- http://paste.ubuntu.com/1230961
- 
- However, none of those suggested worked for me.
- 
- I have tried downgrading the kernel down to 3.13.0-62, and various
- kernels in between, but none of that helped either.
- 
- Output of the wireless-info script here:
- http://paste.ubuntu.com/12309610/
+ Run with fwlps=0 ips=0 as options to the rtl8723be module, or testing
+ https://github.com/lwfinger/rtlwifi_new/ didn't help.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-extra-3.19.0-26-generic 3.19.0-26.28~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-26.28~14.04.1-generic 3.19.8-ckt4
  Uname: Linux 3.19.0-26-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: amd64
  Date: Mon Sep  7 21:18:25 2015
  InstallationDate: Installed on 2015-08-21 (17 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2015-08-21 (130 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: LENOVO 20378
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-39-generic.efi.signed root=UUID=0127c47d-596d-4248-826b-b48818acce77 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-39-generic N/A
-  linux-backports-modules-3.19.0-39-generic  N/A
-  linux-firmware                             1.127.19
+  linux-restricted-modules-3.19.0-39-generic N/A
+  linux-backports-modules-3.19.0-39-generic  N/A
+  linux-firmware                             1.127.19
  Tags:  trusty
  Uname: Linux 3.19.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/12/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 9ECN43WW(V3.03)
  dmi.board.asset.tag: 31900058WIN
  dmi.board.name: Lenovo Y50-70
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058WIN
  dmi.chassis.asset.tag: 31900058WIN
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo Y50-70
  dmi.modalias: dmi:bvnLENOVO:bvr9ECN43WW(V3.03):bd08/12/2015:svnLENOVO:pn20378:pvrLenovoY50-70:rvnLENOVO:rnLenovoY50-70:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoY50-70:
  dmi.product.name: 20378
  dmi.product.version: Lenovo Y50-70
  dmi.sys.vendor: LENOVO

** Description changed:

  The rtl8723be wifi adapter rarely connects to a network. When it does,
  it will be choppy (10% to 50% packet loss on a ping to the default
  gateway) and usually disconnect after a few minutes.
  
  Run with fwlps=0 ips=0 as options to the rtl8723be module, or testing
  https://github.com/lwfinger/rtlwifi_new/ didn't help.
  
- ProblemType: Bug
- DistroRelease: Ubuntu 14.04
- Package: linux-image-extra-3.19.0-26-generic 3.19.0-26.28~14.04.1
- ProcVersionSignature: Ubuntu 3.19.0-26.28~14.04.1-generic 3.19.8-ckt4
- Uname: Linux 3.19.0-26-generic x86_64
- ApportVersion: 2.14.1-0ubuntu3.12
- Architecture: amd64
- Date: Mon Sep  7 21:18:25 2015
- InstallationDate: Installed on 2015-08-21 (17 days ago)
- InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
- SourcePackage: linux-lts-vivid
- UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2015-08-21 (130 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: LENOVO 20378
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-39-generic.efi.signed root=UUID=0127c47d-596d-4248-826b-b48818acce77 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-39-generic N/A
   linux-backports-modules-3.19.0-39-generic  N/A
   linux-firmware                             1.127.19
  Tags:  trusty
  Uname: Linux 3.19.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/12/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 9ECN43WW(V3.03)
  dmi.board.asset.tag: 31900058WIN
  dmi.board.name: Lenovo Y50-70
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058WIN
  dmi.chassis.asset.tag: 31900058WIN
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo Y50-70
  dmi.modalias: dmi:bvnLENOVO:bvr9ECN43WW(V3.03):bd08/12/2015:svnLENOVO:pn20378:pvrLenovoY50-70:rvnLENOVO:rnLenovoY50-70:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoY50-70:
  dmi.product.name: 20378
  dmi.product.version: Lenovo Y50-70
  dmi.sys.vendor: LENOVO

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1493143/+attachment/4458896/+files/ProcEnviron.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1493143/+attachment/4458895/+files/Dependencies.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1493143

Title:
  rtl8723be wifi unusable on lenovo ideapad y50-70

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The rtl8723be wifi adapter rarely connects to a network. When it does,
  it will be choppy (10% to 50% packet loss on a ping to the default
  gateway) and usually disconnect after a few minutes.

  Run with fwlps=0 ips=0 as options to the rtl8723be module, or testing
  https://github.com/lwfinger/rtlwifi_new/ didn't help.

  ---
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2015-08-21 (130 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: LENOVO 20378
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-39-generic.efi.signed root=UUID=0127c47d-596d-4248-826b-b48818acce77 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-39-generic N/A
   linux-backports-modules-3.19.0-39-generic  N/A
   linux-firmware                             1.127.19
  Tags:  trusty
  Uname: Linux 3.19.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/12/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 9ECN43WW(V3.03)
  dmi.board.asset.tag: 31900058WIN
  dmi.board.name: Lenovo Y50-70
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058WIN
  dmi.chassis.asset.tag: 31900058WIN
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo Y50-70
  dmi.modalias: dmi:bvnLENOVO:bvr9ECN43WW(V3.03):bd08/12/2015:svnLENOVO:pn20378:pvrLenovoY50-70:rvnLENOVO:rnLenovoY50-70:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoY50-70:
  dmi.product.name: 20378
  dmi.product.version: Lenovo Y50-70
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1493143/+subscriptions


References