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[Bug 1506769] Re: I have installed Ubuntu 14.04 on my ACER E5-573-31G2 laptop. My Wifi is working in windows but not in Ubuntu

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Thu, 31 Dec 2015 02:22:38 -0000
Reply-to: Bug 1506769 <1506769@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
*** This bug is a duplicate of bug 1523565 ***
    https://bugs.launchpad.net/bugs/1523565

** Description changed:

  Wifi is not working on ACER E5-573-31G2.
  
- lspci showing following output
- $ lspci
- 
- 00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
- 00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
- 00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
- 00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
- 00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 04)
- 00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
- 00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 (rev e4)
- 00:1c.2 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4)
- 00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4)
- 00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
- 00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
- 00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04)
- 00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
- 02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
- 03:00.0 Network controller: Qualcomm Atheros Device 0042 (rev 30)
- 
- $ nmcli nm
- RUNNING         STATE           WIFI-HARDWARE   WIFI       WWAN-HARDWARE   WWAN
- running         connected       enabled         enabled    enabled         disabled
- 
- $ lspci -knn | grep Net -A2
- 03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)
-  Subsystem: Lite-On Communications Inc Device [11ad:0806]
- 
- 
- ProblemType: Bug
- DistroRelease: Ubuntu 14.04
- Package: linux-image-3.19.0-30-generic 3.19.0-30.34~14.04.1
- ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
- Uname: Linux 3.19.0-30-generic x86_64
- ApportVersion: 2.14.1-0ubuntu3.15
- Architecture: amd64
- CurrentDesktop: Unity
- Date: Fri Oct 16 13:31:03 2015
- InstallationDate: Installed on 2015-10-06 (9 days ago)
- InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
- SourcePackage: linux-lts-vivid
- UpgradeStatus: No upgrade log present (probably fresh install)
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  kalp       2143 F.... pulseaudio
-  /dev/snd/controlC1:  kalp       2143 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  kalp       2143 F.... pulseaudio
+  /dev/snd/controlC1:  kalp       2143 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=e7cebe3a-efb4-4742-85ea-be820aa029e6
  InstallationDate: Installed on 2015-10-06 (85 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Acer Aspire E5-573
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-42-generic.efi.signed root=UUID=b19653c7-d526-4bf0-817d-84485e370b0a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
  RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-42-generic N/A
-  linux-backports-modules-3.19.0-42-generic  N/A
-  linux-firmware                             1.127.19
+  linux-restricted-modules-3.19.0-42-generic N/A
+  linux-backports-modules-3.19.0-42-generic  N/A
+  linux-firmware                             1.127.19
  Tags:  trusty
  Uname: Linux 3.19.0-42-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip kvm libvirtd lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/11/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.13
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: ZORO_BH
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.13:bd05/11/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-573
  dmi.product.version: V3.72
  dmi.sys.vendor: Acer

** Tags added: bios-outdated-1.31

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1506769/+attachment/4496528/+files/Dependencies.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1506769/+attachment/4496529/+files/ProcEnviron.txt

** Summary changed:

- I have installed Ubuntu 14.04 on my ACER E5-573-31G2 laptop. My Wifi is working in windows but not in Ubuntu
+ 168c:0042 (rev 30) ACER E5-573 Wifi is working in windows but not in Ubuntu

** This bug has been marked a duplicate of bug 1523565
   Qualcomm atheros network controller [168c:0042] (rev 30) does not work

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1506769

Title:
  168c:0042 (rev 30) ACER E5-573 Wifi is working in windows but not in
  Ubuntu

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Wifi is not working on ACER E5-573-31G2.

  ---
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  kalp       2143 F.... pulseaudio
   /dev/snd/controlC1:  kalp       2143 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=e7cebe3a-efb4-4742-85ea-be820aa029e6
  InstallationDate: Installed on 2015-10-06 (85 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Acer Aspire E5-573
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-42-generic.efi.signed root=UUID=b19653c7-d526-4bf0-817d-84485e370b0a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-42-generic N/A
   linux-backports-modules-3.19.0-42-generic  N/A
   linux-firmware                             1.127.19
  Tags:  trusty
  Uname: Linux 3.19.0-42-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip kvm libvirtd lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/11/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.13
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: ZORO_BH
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.13:bd05/11/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-573
  dmi.product.version: V3.72
  dmi.sys.vendor: Acer

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References

[Bug 1506769] [NEW] I have installed Ubuntu 14.04 on my ACER E5-573-31G2 laptop. My Wifi is working in windows but not in Ubuntu
From: Kalpesh Chavan, 2015-10-16