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Message #140228
[Bug 1506769] [NEW] I have installed Ubuntu 14.04 on my ACER E5-573-31G2 laptop. My Wifi is working in windows but not in Ubuntu
Public bug reported:
Wifi is not working on ACER E5-573-31G2.
lspci showing following output
$ lspci
00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 04)
00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 (rev e4)
00:1c.2 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4)
00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4)
00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
03:00.0 Network controller: Qualcomm Atheros Device 0042 (rev 30)
$ nmcli nm
RUNNING STATE WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
running connected enabled enabled enabled disabled
$ lspci -knn | grep Net -A2
03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)
Subsystem: Lite-On Communications Inc Device [11ad:0806]
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-30-generic 3.19.0-30.34~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Oct 16 13:31:03 2015
InstallationDate: Installed on 2015-10-06 (9 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: linux-lts-vivid (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
** Description changed:
- lspci showing output
+ Wifi is not working on ACER E5-573-31G2.
+
+ lspci showing following output
$ lspci
00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 04)
00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 (rev e4)
00:1c.2 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4)
00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4)
00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
03:00.0 Network controller: Qualcomm Atheros Device 0042 (rev 30)
-
$ nmcli nm
- RUNNING STATE WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
- running connected enabled enabled enabled disabled
+ RUNNING STATE WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
+ running connected enabled enabled enabled disabled
$ lspci -knn | grep Net -A2
03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)
- Subsystem: Lite-On Communications Inc Device [11ad:0806]
+ Subsystem: Lite-On Communications Inc Device [11ad:0806]
+
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-30-generic 3.19.0-30.34~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Oct 16 13:31:03 2015
InstallationDate: Installed on 2015-10-06 (9 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
--
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https://bugs.launchpad.net/bugs/1506769
Title:
I have installed Ubuntu 14.04 on my ACER E5-573-31G2 laptop. My Wifi
is working in windows but not in Ubuntu
Status in linux-lts-vivid package in Ubuntu:
New
Bug description:
Wifi is not working on ACER E5-573-31G2.
lspci showing following output
$ lspci
00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 04)
00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 (rev e4)
00:1c.2 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4)
00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4)
00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
03:00.0 Network controller: Qualcomm Atheros Device 0042 (rev 30)
$ nmcli nm
RUNNING STATE WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
running connected enabled enabled enabled disabled
$ lspci -knn | grep Net -A2
03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)
Subsystem: Lite-On Communications Inc Device [11ad:0806]
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-30-generic 3.19.0-30.34~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Oct 16 13:31:03 2015
InstallationDate: Installed on 2015-10-06 (9 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-lts-vivid/+bug/1506769/+subscriptions
Follow ups
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[Bug 1506769] Re: I have installed Ubuntu 14.04 on my ACER E5-573-31G2 laptop. My Wifi is working in windows but not in Ubuntu
From: Christopher M. Penalver, 2015-12-31
-
[Bug 1506769] WifiSyslog.txt
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] UdevLog.txt
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] UdevDb.txt
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] RfKill.txt
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] PulseList.txt
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] ProcModules.txt
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] ProcInterrupts.txt
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] ProcEnviron.txt
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] ProcCpuinfo.txt
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] Lsusb.txt
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] Lspci.txt
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] IwConfig.txt
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] CurrentDmesg.txt
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] CRDA.txt
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] BootDmesg.txt
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] Re: I have installed Ubuntu 14.04 on my ACER E5-573-31G2 laptop. My Wifi is working in windows but not in Ubuntu
From: Kalpesh Chavan, 2015-12-30
-
[Bug 1506769] Re: I have installed Ubuntu 14.04 on my ACER E5-573-31G2 laptop. My Wifi is working in windows but not in Ubuntu
From: Christopher M. Penalver, 2015-12-27
-
[Bug 1506769] Re: I have installed Ubuntu 14.04 on my ACER E5-573-31G2 laptop. My Wifi is working in windows but not in Ubuntu
From: Launchpad Bug Tracker, 2015-11-04