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[Bug 1506769] [NEW] I have installed Ubuntu 14.04 on my ACER E5-573-31G2 laptop. My Wifi is working in windows but not in Ubuntu

 

Public bug reported:

Wifi is not working on ACER E5-573-31G2.

lspci showing following output
$ lspci

00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 04)
00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 (rev e4)
00:1c.2 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4)
00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4)
00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
03:00.0 Network controller: Qualcomm Atheros Device 0042 (rev 30)

$ nmcli nm
RUNNING         STATE           WIFI-HARDWARE   WIFI       WWAN-HARDWARE   WWAN
running         connected       enabled         enabled    enabled         disabled

$ lspci -knn | grep Net -A2
03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)
 Subsystem: Lite-On Communications Inc Device [11ad:0806]


ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-30-generic 3.19.0-30.34~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Oct 16 13:31:03 2015
InstallationDate: Installed on 2015-10-06 (9 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: linux-lts-vivid (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Description changed:

- lspci showing output
+ Wifi is not working on ACER E5-573-31G2.
+ 
+ lspci showing following output
  $ lspci
  
  00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
  00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
  00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
  00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
  00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 04)
  00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
  00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 (rev e4)
  00:1c.2 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4)
  00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4)
  00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
  00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
  00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04)
  00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
  02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
  03:00.0 Network controller: Qualcomm Atheros Device 0042 (rev 30)
  
- 
  $ nmcli nm
- RUNNING         STATE           WIFI-HARDWARE   WIFI       WWAN-HARDWARE   WWAN      
- running         connected       enabled         enabled    enabled         disabled  
+ RUNNING         STATE           WIFI-HARDWARE   WIFI       WWAN-HARDWARE   WWAN
+ running         connected       enabled         enabled    enabled         disabled
  
  $ lspci -knn | grep Net -A2
  03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)
- 	Subsystem: Lite-On Communications Inc Device [11ad:0806]
+  Subsystem: Lite-On Communications Inc Device [11ad:0806]
+ 
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-30-generic 3.19.0-30.34~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
  Uname: Linux 3.19.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Oct 16 13:31:03 2015
  InstallationDate: Installed on 2015-10-06 (9 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)

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https://bugs.launchpad.net/bugs/1506769

Title:
  I have installed Ubuntu 14.04 on my ACER E5-573-31G2 laptop. My Wifi
  is working in windows but not in Ubuntu

Status in linux-lts-vivid package in Ubuntu:
  New

Bug description:
  Wifi is not working on ACER E5-573-31G2.

  lspci showing following output
  $ lspci

  00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
  00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
  00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
  00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
  00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 04)
  00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
  00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 (rev e4)
  00:1c.2 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4)
  00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4)
  00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
  00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
  00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04)
  00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
  02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
  03:00.0 Network controller: Qualcomm Atheros Device 0042 (rev 30)

  $ nmcli nm
  RUNNING         STATE           WIFI-HARDWARE   WIFI       WWAN-HARDWARE   WWAN
  running         connected       enabled         enabled    enabled         disabled

  $ lspci -knn | grep Net -A2
  03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)
   Subsystem: Lite-On Communications Inc Device [11ad:0806]

  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-30-generic 3.19.0-30.34~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
  Uname: Linux 3.19.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Oct 16 13:31:03 2015
  InstallationDate: Installed on 2015-10-06 (9 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)

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