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Message #154167
[Bug 1528526] Re: USB connexion with mobile Wiko impossible
mrla, thank you for reporting this and helping make Ubuntu better.
As per https://www.asus.com/Notebooks/Eee_PC_1215B/HelpDesk_Download/ an
update to your computer's buggy and outdated BIOS is available (0503).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-0503
** Changed in: linux (Ubuntu)
Importance: Medium => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1528526
Title:
USB connexion with mobile Wiko impossible
Status in linux package in Ubuntu:
Incomplete
Bug description:
Wiko phone and its memory card can't be mounted. The device is visible
wih the lsusb command but it can't be mounted.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-21-generic 4.2.0-21.25
ProcVersionSignature: Ubuntu 4.2.0-21.25-generic 4.2.6
Uname: Linux 4.2.0-21-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: asus 4012 F.... pulseaudio
/dev/snd/controlC0: asus 4012 F.... pulseaudio
CurrentDesktop: XFCE
Date: Tue Dec 22 11:45:11 2015
HibernationDevice: RESUME=UUID=80f9421a-346a-4e2b-b2d1-ff0bdf237d0c
HotplugNewDevices:
HotplugNewMounts:
InstallationDate: Installed on 2015-05-14 (221 days ago)
InstallationMedia: Xubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: ASUSTeK Computer INC. 1215B
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-21-generic.efi.signed root=UUID=60e94b3a-282e-40b4-83b4-173abaa31b49 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.2.0-21-generic N/A
linux-backports-modules-4.2.0-21-generic N/A
linux-firmware 1.149.3
SourcePackage: linux
Symptom: storage
UpgradeStatus: Upgraded to wily on 2015-11-04 (47 days ago)
dmi.bios.date: 03/22/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0310
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 1215B
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0310:bd03/22/2011:svnASUSTeKComputerINC.:pn1215B:pvrx.x:rvnASUSTeKComputerINC.:rn1215B:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1215B
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
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