← Back to team overview

kernel-packages team mailing list archive

[Bug 1528526] Re: USB connexion with mobile Wiko impossible

 

mrla, thank you for reporting this and helping make Ubuntu better.

As per https://www.asus.com/Notebooks/Eee_PC_1215B/HelpDesk_Download/ an
update to your computer's buggy and outdated BIOS is available (0503).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-0503

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1528526

Title:
  USB connexion with mobile Wiko impossible

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Wiko phone and its memory card can't be mounted. The device is visible
  wih the lsusb command but it can't be mounted.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-21-generic 4.2.0-21.25
  ProcVersionSignature: Ubuntu 4.2.0-21.25-generic 4.2.6
  Uname: Linux 4.2.0-21-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  asus       4012 F.... pulseaudio
   /dev/snd/controlC0:  asus       4012 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Tue Dec 22 11:45:11 2015
  HibernationDevice: RESUME=UUID=80f9421a-346a-4e2b-b2d1-ff0bdf237d0c
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  InstallationDate: Installed on 2015-05-14 (221 days ago)
  InstallationMedia: Xubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: ASUSTeK Computer INC. 1215B
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-21-generic.efi.signed root=UUID=60e94b3a-282e-40b4-83b4-173abaa31b49 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-21-generic N/A
   linux-backports-modules-4.2.0-21-generic  N/A
   linux-firmware                            1.149.3
  SourcePackage: linux
  Symptom: storage
  UpgradeStatus: Upgraded to wily on 2015-11-04 (47 days ago)
  dmi.bios.date: 03/22/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0310
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 1215B
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: x.xx
  dmi.chassis.asset.tag: 0x00000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer INC.
  dmi.chassis.version: x.x
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0310:bd03/22/2011:svnASUSTeKComputerINC.:pn1215B:pvrx.x:rvnASUSTeKComputerINC.:rn1215B:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
  dmi.product.name: 1215B
  dmi.product.version: x.x
  dmi.sys.vendor: ASUSTeK Computer INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1528526/+subscriptions


References