← Back to team overview

kernel-packages team mailing list archive

[Bug 1528526] [NEW] USB connexion with mobile Wiko impossible

 

Public bug reported:

Wiko phone and its memory card can't be mounted. The device is visible
wih the lsusb command but it can't be mounted.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-21-generic 4.2.0-21.25
ProcVersionSignature: Ubuntu 4.2.0-21.25-generic 4.2.6
Uname: Linux 4.2.0-21-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  asus       4012 F.... pulseaudio
 /dev/snd/controlC0:  asus       4012 F.... pulseaudio
CurrentDesktop: XFCE
Date: Tue Dec 22 11:45:11 2015
HibernationDevice: RESUME=UUID=80f9421a-346a-4e2b-b2d1-ff0bdf237d0c
HotplugNewDevices:
 
HotplugNewMounts:
 
InstallationDate: Installed on 2015-05-14 (221 days ago)
InstallationMedia: Xubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: ASUSTeK Computer INC. 1215B
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-21-generic.efi.signed root=UUID=60e94b3a-282e-40b4-83b4-173abaa31b49 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-21-generic N/A
 linux-backports-modules-4.2.0-21-generic  N/A
 linux-firmware                            1.149.3
SourcePackage: linux
Symptom: storage
UpgradeStatus: Upgraded to wily on 2015-11-04 (47 days ago)
dmi.bios.date: 03/22/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0310
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 1215B
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0310:bd03/22/2011:svnASUSTeKComputerINC.:pn1215B:pvrx.x:rvnASUSTeKComputerINC.:rn1215B:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1215B
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug wily

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1528526

Title:
  USB connexion with mobile Wiko impossible

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Wiko phone and its memory card can't be mounted. The device is visible
  wih the lsusb command but it can't be mounted.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-21-generic 4.2.0-21.25
  ProcVersionSignature: Ubuntu 4.2.0-21.25-generic 4.2.6
  Uname: Linux 4.2.0-21-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  asus       4012 F.... pulseaudio
   /dev/snd/controlC0:  asus       4012 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Tue Dec 22 11:45:11 2015
  HibernationDevice: RESUME=UUID=80f9421a-346a-4e2b-b2d1-ff0bdf237d0c
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  InstallationDate: Installed on 2015-05-14 (221 days ago)
  InstallationMedia: Xubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: ASUSTeK Computer INC. 1215B
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-21-generic.efi.signed root=UUID=60e94b3a-282e-40b4-83b4-173abaa31b49 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-21-generic N/A
   linux-backports-modules-4.2.0-21-generic  N/A
   linux-firmware                            1.149.3
  SourcePackage: linux
  Symptom: storage
  UpgradeStatus: Upgraded to wily on 2015-11-04 (47 days ago)
  dmi.bios.date: 03/22/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0310
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 1215B
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: x.xx
  dmi.chassis.asset.tag: 0x00000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer INC.
  dmi.chassis.version: x.x
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0310:bd03/22/2011:svnASUSTeKComputerINC.:pn1215B:pvrx.x:rvnASUSTeKComputerINC.:rn1215B:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
  dmi.product.name: 1215B
  dmi.product.version: x.x
  dmi.sys.vendor: ASUSTeK Computer INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1528526/+subscriptions


Follow ups