kernel-packages team mailing list archive

[Jamal <jamal.anwar004@xxxxxxxxx>]

Public bug reported:

I installed Ubuntu 14.04 on a HP laptop and the Synaptics touchpad is
not recognised and therefore not working at all (cursor or buttons). I
have connected an external USB mouse and this works fine.

I am very new to linux and ubuntu and after searching the web have been
advised to report a bug. Please could you advise what I need to do to
get this working as without this I'll have to just use Windows (which
works fine with the touchpad)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-25-generic 3.19.0-25.26~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CasperVersion: 1.340.2
CurrentDesktop: Unity
Date: Tue Jan  5 20:07:36 2016
LiveMediaBuild: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: linux-lts-vivid (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-lts-vivid in Ubuntu.
https://bugs.launchpad.net/bugs/1531263

Title:
  Synaptics Touchpad on HP laptop not recognised not working

Status in linux-lts-vivid package in Ubuntu:
  New

Bug description:
  I installed Ubuntu 14.04 on a HP laptop and the Synaptics touchpad is
  not recognised and therefore not working at all (cursor or buttons). I
  have connected an external USB mouse and this works fine.

  I am very new to linux and ubuntu and after searching the web have
  been advised to report a bug. Please could you advise what I need to
  do to get this working as without this I'll have to just use Windows
  (which works fine with the touchpad)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-25-generic 3.19.0-25.26~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CasperVersion: 1.340.2
  CurrentDesktop: Unity
  Date: Tue Jan  5 20:07:36 2016
  LiveMediaBuild: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)

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