kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Jamal, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1531263

** Package changed: linux-lts-vivid (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1531263

Title:
  Synaptics Touchpad on HP laptop not recognised not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I installed Ubuntu 14.04 on a HP laptop and the Synaptics touchpad is
  not recognised and therefore not working at all (cursor or buttons). I
  have connected an external USB mouse and this works fine.

  I am very new to linux and ubuntu and after searching the web have
  been advised to report a bug. Please could you advise what I need to
  do to get this working as without this I'll have to just use Windows
  (which works fine with the touchpad)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-25-generic 3.19.0-25.26~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CasperVersion: 1.340.2
  CurrentDesktop: Unity
  Date: Tue Jan  5 20:07:36 2016
  LiveMediaBuild: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)

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