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Message #155116
[Bug 1532267] [NEW] Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04
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Description: Ubuntu 14.04.3 LTS
Release: 14.04
I have installed ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi working perfectly.
This problem was occurred also with kernel 3.19.
The result of lspci -nnk | grep -iA2 net;
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
Subsystem: Acer Incorporated [ALI] Device [1025:098a]
Kernel driver in use: r8169
03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01)
Subsystem: Lite-On Communications Inc Device [11ad:0803]
Kernel driver in use: ath9k
The result of lsusb;
Bus 003 Device 002: ID 8087:8001 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc.
Bus 001 Device 005: ID 046d:c534 Logitech, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Expected Result: Bluetooth working
Actual Result: No Bluetooth adapters found.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1
ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Jan 8 14:41:21 2016
InstallationDate: Installed on 2015-12-25 (13 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-wily
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: linux (Ubuntu)
Importance: Low
Status: Incomplete
** Tags: amd64 apport-bug trusty
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Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized -UBUNTU 14.04
https://bugs.launchpad.net/bugs/1532267
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