kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Leonardo Marques Rodrigues, as per
http://us.acer.com/ac/en/US/content/drivers an update to your computer's
buggy and outdated BIOS is available (1.35). If you update to this
following https://help.ubuntu.com/community/BIOSUpdate does it change
anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.35

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https://bugs.launchpad.net/bugs/1532267

Title:
  Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036]  not
  recognized -UBUNTU 14.04

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Description:	Ubuntu 14.04.3 LTS
  Release:	14.04

  I have installed ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi working perfectly.
  This problem was occurred also with kernel 3.19.

  The result of lspci -nnk | grep -iA2 net;

  02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
  	Subsystem: Acer Incorporated [ALI] Device [1025:098a]
  	Kernel driver in use: r8169
  03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01)
  	Subsystem: Lite-On Communications Inc Device [11ad:0803]
  	Kernel driver in use: ath9k

  The result of lsusb;

  Bus 003 Device 002: ID 8087:8001 Intel Corp. 
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
  Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. 
  Bus 001 Device 005: ID 046d:c534 Logitech, Inc. 
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  Expected Result: Bluetooth working
  Actual Result: No Bluetooth adapters found.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1
  ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6
  Uname: Linux 4.2.0-23-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Jan  8 14:41:21 2016
  InstallationDate: Installed on 2015-12-25 (13 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-wily
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lmrodrigues   2174 F.... pulseaudio
   /dev/snd/controlC1:  lmrodrigues   2174 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894
  InstallationDate: Installed on 2015-12-25 (15 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Acer Aspire E5-573G
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-23-generic N/A
   linux-backports-modules-4.2.0-23-generic  N/A
   linux-firmware                            1.144+ar3012
  Tags:  trusty
  Uname: Linux 4.2.0-23-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/25/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.31
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: ZORO_BH
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-573G
  dmi.product.version: V3.72
  dmi.sys.vendor: Acer

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