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[Naman Singhal <naman.singhal02@xxxxxxxxx>]

Public bug reported:

I have a DELL 5547 laptop. I have dual OS: Ubuntu 14.04 and Windows 8.1. In Ubuntu the TouchPad is not working although an external mouse is working well. The touchpad is working in windows.
Help me fix this.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-74-generic 3.13.0-74.118
ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
Uname: Linux 3.13.0-74-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  nmcsk      1892 F.... pulseaudio
 /dev/snd/controlC0:  nmcsk      1892 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Jan 16 16:05:50 2016
HibernationDevice: RESUME=UUID=f0aa5b0e-d5cf-4def-8347-06c0c8d478f7
InstallationDate: Installed on 2016-01-03 (12 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 5547
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-74-generic.efi.signed root=UUID=72aa1fd6-3fb4-4e4d-a00e-5e2b7e74a5e8 ro i8042.reset quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-74-generic N/A
 linux-backports-modules-3.13.0-74-generic  N/A
 linux-firmware                             1.127.19
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/23/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 06X5CY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/23/2015:svnDellInc.:pnInspiron5547:pvrA07:rvnDellInc.:rn06X5CY:rvrA00:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 5547
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug staging trusty

-- 
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1534911

Title:
  TouchPad not working

Status in linux package in Ubuntu:
  New

Bug description:
  I have a DELL 5547 laptop. I have dual OS: Ubuntu 14.04 and Windows 8.1. In Ubuntu the TouchPad is not working although an external mouse is working well. The touchpad is working in windows.
  Help me fix this.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-74-generic 3.13.0-74.118
  ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
  Uname: Linux 3.13.0-74-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  nmcsk      1892 F.... pulseaudio
   /dev/snd/controlC0:  nmcsk      1892 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Jan 16 16:05:50 2016
  HibernationDevice: RESUME=UUID=f0aa5b0e-d5cf-4def-8347-06c0c8d478f7
  InstallationDate: Installed on 2016-01-03 (12 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Inspiron 5547
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-74-generic.efi.signed root=UUID=72aa1fd6-3fb4-4e4d-a00e-5e2b7e74a5e8 ro i8042.reset quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-74-generic N/A
   linux-backports-modules-3.13.0-74-generic  N/A
   linux-firmware                             1.127.19
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/23/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 06X5CY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A07
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/23/2015:svnDellInc.:pnInspiron5547:pvrA07:rvnDellInc.:rn06X5CY:rvrA00:cvnDellInc.:ct8:cvrA07:
  dmi.product.name: Inspiron 5547
  dmi.product.version: A07
  dmi.sys.vendor: Dell Inc.

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