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[Bug 1534911] Re: TouchPad not working


Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.4 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:

Once testing of the upstream kernel is complete, please mark this bug as

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-wily

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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  TouchPad not working

Status in linux package in Ubuntu:

Bug description:
  I have a DELL 5547 laptop. I have dual OS: Ubuntu 14.04 and Windows 8.1. In Ubuntu the TouchPad is not working although an external mouse is working well. The touchpad is working in windows.
  Help me fix this.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-74-generic 3.13.0-74.118
  ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
  Uname: Linux 3.13.0-74-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
   /dev/snd/controlC1:  nmcsk      1892 F.... pulseaudio
   /dev/snd/controlC0:  nmcsk      1892 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Jan 16 16:05:50 2016
  HibernationDevice: RESUME=UUID=f0aa5b0e-d5cf-4def-8347-06c0c8d478f7
  InstallationDate: Installed on 2016-01-03 (12 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Inspiron 5547
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-74-generic.efi.signed root=UUID=72aa1fd6-3fb4-4e4d-a00e-5e2b7e74a5e8 ro i8042.reset quiet splash vt.handoff=7
   linux-restricted-modules-3.13.0-74-generic N/A
   linux-backports-modules-3.13.0-74-generic  N/A
   linux-firmware                             1.127.19
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/23/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 06X5CY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A07
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/23/2015:svnDellInc.:pnInspiron5547:pvrA07:rvnDellInc.:rn06X5CY:rvrA00:cvnDellInc.:ct8:cvrA07:
  dmi.product.name: Inspiron 5547
  dmi.product.version: A07
  dmi.sys.vendor: Dell Inc.

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