kernel-packages team mailing list archive

Thread
Date
[Bug 1535836] [NEW] package linux-image-3.13.0-74-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "sachidanandr@xxxxxxxxxx" <sachidanandr@xxxxxxxxxx>
Date: Tue, 19 Jan 2016 18:07:10 -0000
Reply-to: Bug 1535836 <1535836@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

I have a R51 IBM 32 laptop its nonpae,And I have installed ubuntu 12.04.
I had tried to install software update.I was not able to complete.I had
a pop saying I need to repair downloaded updateWhen I clicked to repair
the download I got this error.package linux-image-3.13.0-74-generic (not
installed) failed to install/upgrade: subprocess new pre-installation
script returned error exit status 1.

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: linux-image-3.13.0-74-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-32.57~precise1-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-32-generic.
ApportVersion: 2.0.1-0ubuntu17.13
AptOrdering:
 linux-image-3.13.0-74-generic: Install
 linux-image-3.13.0-74-generic: Configure
 linux-image-generic-lts-trusty: Configure
 linux-generic-lts-trusty: Configure
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  sachidanand   2646 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
   Mixer name	: 'Analog Devices AD1981B'
   Components	: 'AC97a:41445374'
   Controls      : 27
   Simple ctrls  : 18
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 1VHT25WW-1.01'
   Mixer name	: 'ThinkPad EC 1VHT25WW-1.01'
   Components	: ''
   Controls      : 2
   Simple ctrls  : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
   Playback channels: Mono
   Limits: Playback 0 - 14
   Mono: Playback 13 [93%] [on]
CurrentDmesg:
 [  102.794147] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
 [  104.544436] mtrr: base(0xe0000000) is not aligned on a size(0x7d0000) boundary
 [  106.202049] init: plymouth-upstart-bridge main process (1822) killed by TERM signal
 [  450.328186] audit_printk_skb: 135 callbacks suppressed
 [  450.328201] type=1400 audit(1453223728.871:57): apparmor="DENIED" operation="capable" profile="/usr/sbin/cupsd" pid=1892 comm="cupsd" capability=36  capname="block_suspend"
Date: Tue Jan 19 23:02:37 2016
DuplicateSignature: package:linux-image-3.13.0-74-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=945e0183-ce7f-45ff-912b-95be6b21ae72
InstallationMedia: Ubuntu 12.04.5 LTS "Precise Pangolin" - Release i386 (20140807.1)
Lsusb:
 Bus 003 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: IBM 2888CA0
MarkForUpload: True
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=2223b767-b9b1-498e-980d-b2eab0a0527f ro recovery nomodeset
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 1.99-21ubuntu3.19
RfKill:
 0: hci0: Bluetooth
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux-lts-trusty
Title: package linux-image-3.13.0-74-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/02/2004
dmi.bios.vendor: IBM
dmi.bios.version: 1VET45WW (1.03 )
dmi.board.name: 2888CA0
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr1VET45WW(1.03):bd06/02/2004:svnIBM:pn2888CA0:pvrThinkPadR51:rvnIBM:rn2888CA0:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 2888CA0
dmi.product.version: ThinkPad R51
dmi.sys.vendor: IBM

** Affects: linux-lts-trusty (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-package i386 precise qa-kernel-lts-testing

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-lts-trusty in Ubuntu.
https://bugs.launchpad.net/bugs/1535836

Title:
  package linux-image-3.13.0-74-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux-lts-trusty package in Ubuntu:
  New

Bug description:
  I have a R51 IBM 32 laptop its nonpae,And I have installed ubuntu
  12.04. I had tried to install software update.I was not able to
  complete.I had a pop saying I need to repair downloaded updateWhen I
  clicked to repair the download I got this error.package linux-
  image-3.13.0-74-generic (not installed) failed to install/upgrade:
  subprocess new pre-installation script returned error exit status 1.

  ProblemType: Package
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.13.0-74-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-32.57~precise1-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-32-generic.
  ApportVersion: 2.0.1-0ubuntu17.13
  AptOrdering:
   linux-image-3.13.0-74-generic: Install
   linux-image-3.13.0-74-generic: Configure
   linux-image-generic-lts-trusty: Configure
   linux-generic-lts-trusty: Configure
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  sachidanand   2646 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
     Mixer name	: 'Analog Devices AD1981B'
     Components	: 'AC97a:41445374'
     Controls      : 27
     Simple ctrls  : 18
  Card29.Amixer.info:
   Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 1VHT25WW-1.01'
     Mixer name	: 'ThinkPad EC 1VHT25WW-1.01'
     Components	: ''
     Controls      : 2
     Simple ctrls  : 1
  Card29.Amixer.values:
   Simple mixer control 'Console',0
     Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
     Playback channels: Mono
     Limits: Playback 0 - 14
     Mono: Playback 13 [93%] [on]
  CurrentDmesg:
   [  102.794147] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
   [  104.544436] mtrr: base(0xe0000000) is not aligned on a size(0x7d0000) boundary
   [  106.202049] init: plymouth-upstart-bridge main process (1822) killed by TERM signal
   [  450.328186] audit_printk_skb: 135 callbacks suppressed
   [  450.328201] type=1400 audit(1453223728.871:57): apparmor="DENIED" operation="capable" profile="/usr/sbin/cupsd" pid=1892 comm="cupsd" capability=36  capname="block_suspend"
  Date: Tue Jan 19 23:02:37 2016
  DuplicateSignature: package:linux-image-3.13.0-74-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=945e0183-ce7f-45ff-912b-95be6b21ae72
  InstallationMedia: Ubuntu 12.04.5 LTS "Precise Pangolin" - Release i386 (20140807.1)
  Lsusb:
   Bus 003 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: IBM 2888CA0
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=2223b767-b9b1-498e-980d-b2eab0a0527f ro recovery nomodeset
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 1.99-21ubuntu3.19
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux-lts-trusty
  Title: package linux-image-3.13.0-74-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/02/2004
  dmi.bios.vendor: IBM
  dmi.bios.version: 1VET45WW (1.03 )
  dmi.board.name: 2888CA0
  dmi.board.vendor: IBM
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: IBM
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnIBM:bvr1VET45WW(1.03):bd06/02/2004:svnIBM:pn2888CA0:pvrThinkPadR51:rvnIBM:rn2888CA0:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
  dmi.product.name: 2888CA0
  dmi.product.version: ThinkPad R51
  dmi.sys.vendor: IBM

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-lts-trusty/+bug/1535836/+subscriptions
Follow ups

[Bug 1535836] Re: package linux-image-3.13.0-74-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
From: Joseph Salisbury, 2016-01-21
[Bug 1535836] Re: package linux-image-3.13.0-74-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
From: Apport retracing service, 2016-01-19