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Message #156764
[Bug 1535836] Re: package linux-image-3.13.0-74-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
** Tags removed: need-duplicate-check
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https://bugs.launchpad.net/bugs/1535836
Title:
package linux-image-3.13.0-74-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 1
Status in linux-lts-trusty package in Ubuntu:
New
Bug description:
I have a R51 IBM 32 laptop its nonpae,And I have installed ubuntu
12.04. I had tried to install software update.I was not able to
complete.I had a pop saying I need to repair downloaded updateWhen I
clicked to repair the download I got this error.package linux-
image-3.13.0-74-generic (not installed) failed to install/upgrade:
subprocess new pre-installation script returned error exit status 1.
ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: linux-image-3.13.0-74-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-32.57~precise1-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-32-generic.
ApportVersion: 2.0.1-0ubuntu17.13
AptOrdering:
linux-image-3.13.0-74-generic: Install
linux-image-3.13.0-74-generic: Configure
linux-image-generic-lts-trusty: Configure
linux-generic-lts-trusty: Configure
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sachidanand 2646 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
Mixer name : 'Analog Devices AD1981B'
Components : 'AC97a:41445374'
Controls : 27
Simple ctrls : 18
Card29.Amixer.info:
Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 1VHT25WW-1.01'
Mixer name : 'ThinkPad EC 1VHT25WW-1.01'
Components : ''
Controls : 2
Simple ctrls : 1
Card29.Amixer.values:
Simple mixer control 'Console',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
Playback channels: Mono
Limits: Playback 0 - 14
Mono: Playback 13 [93%] [on]
CurrentDmesg:
[ 102.794147] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 104.544436] mtrr: base(0xe0000000) is not aligned on a size(0x7d0000) boundary
[ 106.202049] init: plymouth-upstart-bridge main process (1822) killed by TERM signal
[ 450.328186] audit_printk_skb: 135 callbacks suppressed
[ 450.328201] type=1400 audit(1453223728.871:57): apparmor="DENIED" operation="capable" profile="/usr/sbin/cupsd" pid=1892 comm="cupsd" capability=36 capname="block_suspend"
Date: Tue Jan 19 23:02:37 2016
DuplicateSignature: package:linux-image-3.13.0-74-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=945e0183-ce7f-45ff-912b-95be6b21ae72
InstallationMedia: Ubuntu 12.04.5 LTS "Precise Pangolin" - Release i386 (20140807.1)
Lsusb:
Bus 003 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: IBM 2888CA0
MarkForUpload: True
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=2223b767-b9b1-498e-980d-b2eab0a0527f ro recovery nomodeset
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 1.99-21ubuntu3.19
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
SourcePackage: linux-lts-trusty
Title: package linux-image-3.13.0-74-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/02/2004
dmi.bios.vendor: IBM
dmi.bios.version: 1VET45WW (1.03 )
dmi.board.name: 2888CA0
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr1VET45WW(1.03):bd06/02/2004:svnIBM:pn2888CA0:pvrThinkPadR51:rvnIBM:rn2888CA0:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 2888CA0
dmi.product.version: ThinkPad R51
dmi.sys.vendor: IBM
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References