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Message #156836
[Bug 1536038] Re: ELAN1000 touchpad not recognised correctly, with upstream kernel it recognised, but freezes randomly
Thanks for the information. The bug is unfortunately still reproductible
with BIOS version 213 so BIOS upgrade is not an improvement. After the
login to the desktop (maybe one minute after) the touchpad crashed with
the same messages.
The needed output about BIOS:
E403SA.213
09/09/2015
Bug changed to 'Confirmed'.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1536038
Title:
ELAN1000 touchpad not recognised correctly, with upstream kernel it
recognised, but freezes randomly
Status in linux package in Ubuntu:
Confirmed
Bug description:
I've got an ASUS E403SA notebook with Ubuntu 15.10 and kernel
4.2.0-23-generic from default repository. The touchpad is in PS/2
mouse emulation mode so multitouch like two-finger scrolling is not
available.
Dmesg output attached and xinput --list shows:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ELAN1000:00 04F3:0401 id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ USB2.0 VGA UVC WebCam id=10 [slave keyboard (3)]
↳ Asus WMI hotkeys id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
The correct driver merged in 4.3.x kernel so I decided to test it from
mainline repo http://kernel.ubuntu.com/~kernel-ppa/mainline/
With kernel 4.3.x and newer the touchpad recognised correctly and
multitouch works. After a while (minutes, sometimes hours) the
touchpad completely freezes with this message in syslog:
Jan 5 20:55:27 darkslide-notebook kernel: [ 1531.867948] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
Jan 5 20:55:27 darkslide-notebook kernel: [ 1531.893399] i2c_designware 808622C1:03: timeout in enabling adapter
Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892319] i2c_designware 808622C1:03: controller timed out
Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892334] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892343] elan_i2c i2c-ELAN1000:00: failed to read report data: -110
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-23-generic 4.2.0-23.28
ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: darkslide 1511 F.... pulseaudio
Date: Wed Jan 20 08:33:06 2016
HibernationDevice: RESUME=UUID=2e8dbaca-618a-4aff-95bf-a134e77a2ea5
InstallationDate: Installed on 2015-12-11 (39 days ago)
InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: ASUSTeK COMPUTER INC. E403SA
ProcEnviron:
LANGUAGE=hu
TERM=xterm
PATH=(custom, no user)
LANG=hu_HU.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=9179712a-c5fc-4d70-ad86-517fad86f155 ro intel_idle.max_cstate=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.2.0-23-generic N/A
linux-backports-modules-4.2.0-23-generic N/A
linux-firmware 1.149.3
SourcePackage: linux
UdevLog: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E403SA.212
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E403SA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE403SA.212:bd08/13/2015:svnASUSTeKCOMPUTERINC.:pnE403SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE403SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: E403SA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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