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[Kulcsár Gergő <kulcsar_gergo@xxxxxxxxxxx>]

Public bug reported:

I've got an ASUS E403SA notebook with Ubuntu 15.10 and kernel
4.2.0-23-generic from default repository. The touchpad is in PS/2 mouse
emulation mode so multitouch like two-finger scrolling is not available.

Dmesg output attached and xinput --list shows:

⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ ELAN1000:00 04F3:0401                   	id=11	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
    ↳ USB2.0 VGA UVC WebCam                   	id=10	[slave  keyboard (3)]
    ↳ Asus WMI hotkeys                        	id=12	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)]

The correct driver merged in 4.3.x kernel so I decided to test it from
mainline repo http://kernel.ubuntu.com/~kernel-ppa/mainline/

With kernel 4.3.x and newer the touchpad recognised correctly and
multitouch works. After a while (minutes, sometimes hours) the touchpad
completely freezes with this message in syslog:

Jan  5 20:55:27 darkslide-notebook kernel: [ 1531.867948] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
Jan  5 20:55:27 darkslide-notebook kernel: [ 1531.893399] i2c_designware 808622C1:03: timeout in enabling adapter
Jan  5 20:55:28 darkslide-notebook kernel: [ 1532.892319] i2c_designware 808622C1:03: controller timed out
Jan  5 20:55:28 darkslide-notebook kernel: [ 1532.892334] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
Jan  5 20:55:28 darkslide-notebook kernel: [ 1532.892343] elan_i2c i2c-ELAN1000:00: failed to read report data: -110

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-23-generic 4.2.0-23.28
ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  darkslide   1511 F.... pulseaudio
Date: Wed Jan 20 08:33:06 2016
HibernationDevice: RESUME=UUID=2e8dbaca-618a-4aff-95bf-a134e77a2ea5
InstallationDate: Installed on 2015-12-11 (39 days ago)
InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: ASUSTeK COMPUTER INC. E403SA
ProcEnviron:
 LANGUAGE=hu
 TERM=xterm
 PATH=(custom, no user)
 LANG=hu_HU.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=9179712a-c5fc-4d70-ad86-517fad86f155 ro intel_idle.max_cstate=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-23-generic N/A
 linux-backports-modules-4.2.0-23-generic  N/A
 linux-firmware                            1.149.3
SourcePackage: linux
UdevLog: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E403SA.212
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E403SA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE403SA.212:bd08/13/2015:svnASUSTeKCOMPUTERINC.:pnE403SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE403SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: E403SA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug wily

** Attachment added: "dmesg_with_kernel_4.2.0-23-generic.txt"
   https://bugs.launchpad.net/bugs/1536038/+attachment/4553132/+files/dmesg_with_kernel_4.2.0-23-generic.txt

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https://bugs.launchpad.net/bugs/1536038

Title:
  ELAN1000 touchpad not recognised correctly, with upstream kernel it
  recognised, but freezes randomly

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've got an ASUS E403SA notebook with Ubuntu 15.10 and kernel
  4.2.0-23-generic from default repository. The touchpad is in PS/2
  mouse emulation mode so multitouch like two-finger scrolling is not
  available.

  Dmesg output attached and xinput --list shows:

  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ ELAN1000:00 04F3:0401                   	id=11	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ USB2.0 VGA UVC WebCam                   	id=10	[slave  keyboard (3)]
      ↳ Asus WMI hotkeys                        	id=12	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)]

  The correct driver merged in 4.3.x kernel so I decided to test it from
  mainline repo http://kernel.ubuntu.com/~kernel-ppa/mainline/

  With kernel 4.3.x and newer the touchpad recognised correctly and
  multitouch works. After a while (minutes, sometimes hours) the
  touchpad completely freezes with this message in syslog:

  Jan  5 20:55:27 darkslide-notebook kernel: [ 1531.867948] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
  Jan  5 20:55:27 darkslide-notebook kernel: [ 1531.893399] i2c_designware 808622C1:03: timeout in enabling adapter
  Jan  5 20:55:28 darkslide-notebook kernel: [ 1532.892319] i2c_designware 808622C1:03: controller timed out
  Jan  5 20:55:28 darkslide-notebook kernel: [ 1532.892334] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
  Jan  5 20:55:28 darkslide-notebook kernel: [ 1532.892343] elan_i2c i2c-ELAN1000:00: failed to read report data: -110

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-23-generic 4.2.0-23.28
  ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
  Uname: Linux 4.2.0-23-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  darkslide   1511 F.... pulseaudio
  Date: Wed Jan 20 08:33:06 2016
  HibernationDevice: RESUME=UUID=2e8dbaca-618a-4aff-95bf-a134e77a2ea5
  InstallationDate: Installed on 2015-12-11 (39 days ago)
  InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: ASUSTeK COMPUTER INC. E403SA
  ProcEnviron:
   LANGUAGE=hu
   TERM=xterm
   PATH=(custom, no user)
   LANG=hu_HU.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=9179712a-c5fc-4d70-ad86-517fad86f155 ro intel_idle.max_cstate=1
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-23-generic N/A
   linux-backports-modules-4.2.0-23-generic  N/A
   linux-firmware                            1.149.3
  SourcePackage: linux
  UdevLog: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/13/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E403SA.212
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: E403SA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE403SA.212:bd08/13/2015:svnASUSTeKCOMPUTERINC.:pnE403SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE403SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: E403SA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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