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Message #15687
[Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Janos G. Komaromi, could you please confirm this issue exists with the
latest development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:
apport-collect -p linux <replace-with-bug-number>
Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily kernel folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12-rc1
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
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https://bugs.launchpad.net/bugs/1184165
Title:
03f0:1205 Scanner does not work: Simple scan gives a device busy error
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
This is a virgin installation of 13.04.
Scanner is not found - reported by Simple scan. I tried Ask Ubuntu,
but got no answer.
I have a parallel installation of 12.xx on the same computer, and
scanner does work. So what is specific about 13.04?
I have also an old FC-3 installation and the scanner works, using sane
with xinetd. I notice that 13.04 does not use xinetd. So how is the
scanner accessed? Whatever it is, it works on 12.xx and does not on
13.04.
In terminal mode:
sane-find-scanner
found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002
scanimage -L
[hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12)
[hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy
lsusb
Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
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