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[Bug 1536038] Re: ELAN1000 touchpad not recognised correctly, with upstream kernel it recognised, but freezes randomly

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Wed, 20 Jan 2016 16:25:32 -0000
Reply-to: Bug 1536038 <1536038@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** Description changed:

- I've got an ASUS E403SA notebook with Ubuntu 15.10 and kernel
- 4.2.0-23-generic from default repository. The touchpad is in PS/2 mouse
- emulation mode so multitouch like two-finger scrolling is not available.
- 
- Dmesg output attached and xinput --list shows:
- 
- ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
- ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
- ⎜   ↳ ELAN1000:00 04F3:0401                   	id=11	[slave  pointer  (2)]
- ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
-     ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
-     ↳ Power Button                            	id=6	[slave  keyboard (3)]
-     ↳ Video Bus                               	id=7	[slave  keyboard (3)]
-     ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
-     ↳ USB2.0 VGA UVC WebCam                   	id=10	[slave  keyboard (3)]
-     ↳ Asus WMI hotkeys                        	id=12	[slave  keyboard (3)]
-     ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)]
- 
- The correct driver merged in 4.3.x kernel so I decided to test it from
- mainline repo http://kernel.ubuntu.com/~kernel-ppa/mainline/
- 
- With kernel 4.3.x and newer the touchpad recognised correctly and
- multitouch works. After a while (minutes, sometimes hours) the touchpad
- completely freezes with this message in syslog:
- 
+ I've got an ASUS E403SA notebook. With kernel 4.3.x and newer, after a while (minutes, sometimes hours) the touchpad completely freezes with this message in syslog:
  Jan  5 20:55:27 darkslide-notebook kernel: [ 1531.867948] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
  Jan  5 20:55:27 darkslide-notebook kernel: [ 1531.893399] i2c_designware 808622C1:03: timeout in enabling adapter
  Jan  5 20:55:28 darkslide-notebook kernel: [ 1532.892319] i2c_designware 808622C1:03: controller timed out
  Jan  5 20:55:28 darkslide-notebook kernel: [ 1532.892334] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
  Jan  5 20:55:28 darkslide-notebook kernel: [ 1532.892343] elan_i2c i2c-ELAN1000:00: failed to read report data: -110
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-23-generic 4.2.0-23.28
  ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
  Uname: Linux 4.2.0-23-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  darkslide   1511 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  darkslide   1511 F.... pulseaudio
  Date: Wed Jan 20 08:33:06 2016
  HibernationDevice: RESUME=UUID=2e8dbaca-618a-4aff-95bf-a134e77a2ea5
  InstallationDate: Installed on 2015-12-11 (39 days ago)
  InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: ASUSTeK COMPUTER INC. E403SA
  ProcEnviron:
-  LANGUAGE=hu
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=hu_HU.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=hu
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=hu_HU.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=9179712a-c5fc-4d70-ad86-517fad86f155 ro intel_idle.max_cstate=1
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-4.2.0-23-generic N/A
-  linux-backports-modules-4.2.0-23-generic  N/A
-  linux-firmware                            1.149.3
+  linux-restricted-modules-4.2.0-23-generic N/A
+  linux-backports-modules-4.2.0-23-generic  N/A
+  linux-firmware                            1.149.3
  SourcePackage: linux
  UdevLog: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/13/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E403SA.212
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: E403SA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE403SA.212:bd08/13/2015:svnASUSTeKCOMPUTERINC.:pnE403SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE403SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: E403SA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Tags removed: wily
** Tags added: xenial

** Summary changed:

- ELAN1000 touchpad not recognised correctly, with upstream kernel it recognised, but freezes randomly
+ [Asus E403SA] ELAN1000 touchpad freezes after minutes to hours

** Tags added: kernel-bug-exists-upstream kernel-bug-exists-upstream-4.4

-- 
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https://bugs.launchpad.net/bugs/1536038

Title:
  [Asus E403SA] ELAN1000 touchpad freezes after minutes to hours

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've got an ASUS E403SA notebook. With kernel 4.3.x and newer, after a while (minutes, sometimes hours) the touchpad completely freezes with this message in syslog:
  Jan  5 20:55:27 darkslide-notebook kernel: [ 1531.867948] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
  Jan  5 20:55:27 darkslide-notebook kernel: [ 1531.893399] i2c_designware 808622C1:03: timeout in enabling adapter
  Jan  5 20:55:28 darkslide-notebook kernel: [ 1532.892319] i2c_designware 808622C1:03: controller timed out
  Jan  5 20:55:28 darkslide-notebook kernel: [ 1532.892334] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
  Jan  5 20:55:28 darkslide-notebook kernel: [ 1532.892343] elan_i2c i2c-ELAN1000:00: failed to read report data: -110

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-23-generic 4.2.0-23.28
  ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
  Uname: Linux 4.2.0-23-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  darkslide   1511 F.... pulseaudio
  Date: Wed Jan 20 08:33:06 2016
  HibernationDevice: RESUME=UUID=2e8dbaca-618a-4aff-95bf-a134e77a2ea5
  InstallationDate: Installed on 2015-12-11 (39 days ago)
  InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: ASUSTeK COMPUTER INC. E403SA
  ProcEnviron:
   LANGUAGE=hu
   TERM=xterm
   PATH=(custom, no user)
   LANG=hu_HU.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=9179712a-c5fc-4d70-ad86-517fad86f155 ro intel_idle.max_cstate=1
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-23-generic N/A
   linux-backports-modules-4.2.0-23-generic  N/A
   linux-firmware                            1.149.3
  SourcePackage: linux
  UdevLog: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/13/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E403SA.212
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: E403SA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE403SA.212:bd08/13/2015:svnASUSTeKCOMPUTERINC.:pnE403SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE403SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: E403SA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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References

[Bug 1536038] [NEW] ELAN1000 touchpad not recognised correctly, with upstream kernel it recognised, but freezes randomly
From: Kulcsár Gergő, 2016-01-20