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[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573

 

I do have the same card installed. According to Acer datasheet the
integrated WiFi card uses Wireless LAN Standard IEEE 802.11ac, which is
pretty new. Could it be, that the driver is not ready yet?.

I'am running on my laptop:

$uname -a
Linux wotan 4.2.0-25-generic #30-Ubuntu SMP Mon Jan 18 12:31:50 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

Please advice how to proceed. can do some

Thanks

Frank

P.S. I can help w/ some troubleshooting, but I'm not an expert in Wifi
drivers. So please give me detailed instructions so I can support you w/
input.

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https://bugs.launchpad.net/bugs/1483494

Title:
  WIFI not working on Acer Aspire E5-573

Status in linux package in Ubuntu:
  Expired

Bug description:
  I have installed Linux Mint 17.2 Mate(64bit) on my new Acer Aspire
  E5-573.  I am having a problem with wifi. Wireless connection is not
  working, only wired connection is working.

  I have a Qualcomm Atheros Device 0042 Wifi card.

  Here is a output.

  splinter@splinter ~ $ inxi -Fxz
  System:    Host: splinter Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc: 4.8.2) Desktop: N/A Distro: Linux Mint 17.2 Rafaela
  Machine:   System: Acer product: Aspire E5-573 version: V3.72
             Mobo: Acer model: ZORO_BH version: Type2 - A01 Board Version Bios: Insyde version: V1.11 date: 04/20/2015
  CPU:       Dual core Intel Core i3-4005U CPU (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6784.64 
             Clock Speeds: 1: 1700.00 MHz 2: 1700.00 MHz 3: 1700.066 MHz 4: 1699.867 MHz
  Graphics:  Card: Intel Haswell-ULT Integrated Graphics Controller bus-ID: 00:02.0 
             X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.0hz 
             GLX Renderer: Mesa DRI Intel Haswell Mobile GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes
  Audio:     Card-1: Intel Lynx Point-LP HD Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0 
             Card-2: Intel Haswell-ULT HD Audio Controller driver: snd_hda_intel bus-ID: 00:03.0 
             Sound: Advanced Linux Sound Architecture ver: k3.16.0-38-generic
  Network:   Card-1: Qualcomm Atheros Device 0042 bus-ID: 03:00.0
             IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
             Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller 
             driver: r8169 ver: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0
             IF: eth0 state: down mac: <filter>
  Drives:    HDD Total Size: 1032.1GB (0.5% used) 1: id: /dev/sda model: WDC_WD10JPVX size: 1000.2GB 
             2: id: /dev/sdb model: SD/MMC size: 31.9GB 
  Partition: ID: / size: 230G used: 4.9G (3%) fs: ext4 ID: swap-1 size: 8.19GB used: 0.00GB (0%) fs: swap 
  RAID:      No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
  Sensors:   System Temperatures: cpu: 41.0C mobo: N/A 
             Fan Speeds (in rpm): cpu: N/A 
  Info:      Processes: 189 Uptime: 19 min Memory: 336.0/3879.3MB Runlevel: 2 Gcc sys: 4.8.4 
             Client: Shell (bash 4.3.11) inxi: 1.9.17

  
  splinter@splinter ~ $ sudo rfkill list all
  0: hci0: Bluetooth
  	Soft blocked: no
  	Hard blocked: no
  1: acer-wireless: Wireless LAN
  	Soft blocked: no
  	Hard blocked: no

  Please help.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  splinter   1891 F.... pulseaudio
   /dev/snd/controlC0:  splinter   1891 F.... pulseaudio
  CurrentDesktop: MATE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=0483444a-0d9a-4215-b36b-4aee75fd9ec0
  InstallationDate: Installed on 2015-08-10 (0 days ago)
  InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150627
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Acer Aspire E5-573
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic root=UUID=ce5d744c-0341-42b5-af57-4da5721790d8 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-38-generic N/A
   linux-backports-modules-3.16.0-38-generic  N/A
   linux-firmware                             1.127.12
  Tags:  rafaela
  Uname: Linux 3.16.0-38-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/20/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.11
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: ZORO_BH
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.11:bd04/20/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-573
  dmi.product.version: V3.72
  dmi.sys.vendor: Acer

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