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Message #158553
Re: [Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
Hi Christopher,
thanks for your fast response.
The Wifi I have in my Laptop has the following specs:
Card-2: Qualcomm Atheros Device 0042 bus-ID: 03:00.0
IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
It should support IEEE 802 b/g/n(150,300MB) and ac.
I have attached two Pictures regarding status off Networkmanager and
more..
Will send the in a minute. Have to get an LAN connection established.
Regards
Frank
2016-01-31 16:35 GMT+01:00 Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx>:
> Frank Kinscherff, it will help immensely if you filed a new report with
> the Ubuntu repository kernel (not mainline/upstream) via a terminal:
> ubuntu-bug linux
>
> Please feel free to subscribe me to it.
>
> For more on why this is helpful, please see
> https://wiki.ubuntu.com/ReportingBugs.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1483494
>
> Title:
> WIFI not working on Acer Aspire E5-573
>
> Status in linux package in Ubuntu:
> Expired
>
> Bug description:
> I have installed Linux Mint 17.2 Mate(64bit) on my new Acer Aspire
> E5-573. I am having a problem with wifi. Wireless connection is not
> working, only wired connection is working.
>
> I have a Qualcomm Atheros Device 0042 Wifi card.
>
> Here is a output.
>
> splinter@splinter ~ $ inxi -Fxz
> System: Host: splinter Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc:
> 4.8.2) Desktop: N/A Distro: Linux Mint 17.2 Rafaela
> Machine: System: Acer product: Aspire E5-573 version: V3.72
> Mobo: Acer model: ZORO_BH version: Type2 - A01 Board Version
> Bios: Insyde version: V1.11 date: 04/20/2015
> CPU: Dual core Intel Core i3-4005U CPU (-HT-MCP-) cache: 3072 KB
> flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6784.64
> Clock Speeds: 1: 1700.00 MHz 2: 1700.00 MHz 3: 1700.066 MHz
> 4: 1699.867 MHz
> Graphics: Card: Intel Haswell-ULT Integrated Graphics Controller
> bus-ID: 00:02.0
> X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa)
> Resolution: 1366x768@60.0hz
> GLX Renderer: Mesa DRI Intel Haswell Mobile GLX Version: 3.0
> Mesa 10.1.3 Direct Rendering: Yes
> Audio: Card-1: Intel Lynx Point-LP HD Audio Controller driver:
> snd_hda_intel bus-ID: 00:1b.0
> Card-2: Intel Haswell-ULT HD Audio Controller driver:
> snd_hda_intel bus-ID: 00:03.0
> Sound: Advanced Linux Sound Architecture ver:
> k3.16.0-38-generic
> Network: Card-1: Qualcomm Atheros Device 0042 bus-ID: 03:00.0
> IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
> Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit
> Ethernet Controller
> driver: r8169 ver: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0
> IF: eth0 state: down mac: <filter>
> Drives: HDD Total Size: 1032.1GB (0.5% used) 1: id: /dev/sda model:
> WDC_WD10JPVX size: 1000.2GB
> 2: id: /dev/sdb model: SD/MMC size: 31.9GB
> Partition: ID: / size: 230G used: 4.9G (3%) fs: ext4 ID: swap-1 size:
> 8.19GB used: 0.00GB (0%) fs: swap
> RAID: No RAID devices detected - /proc/mdstat and md_mod kernel
> raid module present
> Sensors: System Temperatures: cpu: 41.0C mobo: N/A
> Fan Speeds (in rpm): cpu: N/A
> Info: Processes: 189 Uptime: 19 min Memory: 336.0/3879.3MB
> Runlevel: 2 Gcc sys: 4.8.4
> Client: Shell (bash 4.3.11) inxi: 1.9.17
>
>
> splinter@splinter ~ $ sudo rfkill list all
> 0: hci0: Bluetooth
> Soft blocked: no
> Hard blocked: no
> 1: acer-wireless: Wireless LAN
> Soft blocked: no
> Hard blocked: no
>
> Please help.
> ---
> ApportVersion: 2.14.1-0ubuntu3.11
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: splinter 1891 F.... pulseaudio
> /dev/snd/controlC0: splinter 1891 F.... pulseaudio
> CurrentDesktop: MATE
> DistroRelease: Ubuntu 14.04
> HibernationDevice: RESUME=UUID=0483444a-0d9a-4215-b36b-4aee75fd9ec0
> InstallationDate: Installed on 2015-08-10 (0 days ago)
> InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150627
> IwConfig:
> eth0 no wireless extensions.
>
> lo no wireless extensions.
> MachineType: Acer Aspire E5-573
> Package: linux (not installed)
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic
> root=UUID=ce5d744c-0341-42b5-af57-4da5721790d8 ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
> RelatedPackageVersions:
> linux-restricted-modules-3.16.0-38-generic N/A
> linux-backports-modules-3.16.0-38-generic N/A
> linux-firmware 1.127.12
> Tags: rafaela
> Uname: Linux 3.16.0-38-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 04/20/2015
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: V1.11
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: ZORO_BH
> dmi.board.vendor: Acer
> dmi.board.version: Type2 - A01 Board Version
> dmi.chassis.type: 10
> dmi.chassis.vendor: Chassis Manufacturer
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnInsydeCorp.:bvrV1.11:bd04/20/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
> dmi.product.name: Aspire E5-573
> dmi.product.version: V3.72
> dmi.sys.vendor: Acer
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1483494/+subscriptions
>
--
Mit freundlichen Grüßen
Frank Kinscherff
Tel. 0179 4996261
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** Attachment added: "Bildschirmfoto "inxi -Fxz" vom 2016-01-31 20-01-27.png"
https://bugs.launchpad.net/bugs/1483494/+attachment/4560689/+files/Bildschirmfoto%20%22inxi%20-Fxz%22%20vom%202016-01-31%2020-01-27.png
** Attachment added: "Bildschirmfoto NM Manager vom 2016-01-31 20-00-15.png"
https://bugs.launchpad.net/bugs/1483494/+attachment/4560690/+files/Bildschirmfoto%20NM%20Manager%20vom%202016-01-31%2020-00-15.png
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1483494
Title:
WIFI not working on Acer Aspire E5-573
Status in linux package in Ubuntu:
Expired
Bug description:
I have installed Linux Mint 17.2 Mate(64bit) on my new Acer Aspire
E5-573. I am having a problem with wifi. Wireless connection is not
working, only wired connection is working.
I have a Qualcomm Atheros Device 0042 Wifi card.
Here is a output.
splinter@splinter ~ $ inxi -Fxz
System: Host: splinter Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc: 4.8.2) Desktop: N/A Distro: Linux Mint 17.2 Rafaela
Machine: System: Acer product: Aspire E5-573 version: V3.72
Mobo: Acer model: ZORO_BH version: Type2 - A01 Board Version Bios: Insyde version: V1.11 date: 04/20/2015
CPU: Dual core Intel Core i3-4005U CPU (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6784.64
Clock Speeds: 1: 1700.00 MHz 2: 1700.00 MHz 3: 1700.066 MHz 4: 1699.867 MHz
Graphics: Card: Intel Haswell-ULT Integrated Graphics Controller bus-ID: 00:02.0
X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.0hz
GLX Renderer: Mesa DRI Intel Haswell Mobile GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes
Audio: Card-1: Intel Lynx Point-LP HD Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
Card-2: Intel Haswell-ULT HD Audio Controller driver: snd_hda_intel bus-ID: 00:03.0
Sound: Advanced Linux Sound Architecture ver: k3.16.0-38-generic
Network: Card-1: Qualcomm Atheros Device 0042 bus-ID: 03:00.0
IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 ver: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0
IF: eth0 state: down mac: <filter>
Drives: HDD Total Size: 1032.1GB (0.5% used) 1: id: /dev/sda model: WDC_WD10JPVX size: 1000.2GB
2: id: /dev/sdb model: SD/MMC size: 31.9GB
Partition: ID: / size: 230G used: 4.9G (3%) fs: ext4 ID: swap-1 size: 8.19GB used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: System Temperatures: cpu: 41.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 189 Uptime: 19 min Memory: 336.0/3879.3MB Runlevel: 2 Gcc sys: 4.8.4
Client: Shell (bash 4.3.11) inxi: 1.9.17
splinter@splinter ~ $ sudo rfkill list all
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
1: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
Please help.
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: splinter 1891 F.... pulseaudio
/dev/snd/controlC0: splinter 1891 F.... pulseaudio
CurrentDesktop: MATE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=0483444a-0d9a-4215-b36b-4aee75fd9ec0
InstallationDate: Installed on 2015-08-10 (0 days ago)
InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150627
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Acer Aspire E5-573
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic root=UUID=ce5d744c-0341-42b5-af57-4da5721790d8 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
RelatedPackageVersions:
linux-restricted-modules-3.16.0-38-generic N/A
linux-backports-modules-3.16.0-38-generic N/A
linux-firmware 1.127.12
Tags: rafaela
Uname: Linux 3.16.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/20/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.11
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.11:bd04/20/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-573
dmi.product.version: V3.72
dmi.sys.vendor: Acer
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1483494/+subscriptions
References
