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Message #158568
[Bug 1539852] Re: Ubuntu detects no bluetooth devices, Windows 10 on same laptop detects dozen
Mikaela Suomalainen, thank you for reporting this and helping make
Ubuntu better.
In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .
If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.
If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ
Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.
If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ
Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.
Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Tags removed: bluetooth
** Tags added: latest-bios-209
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1539852
Title:
Ubuntu detects no bluetooth devices, Windows 10 on same laptop detects
dozen
Status in linux package in Ubuntu:
Incomplete
Bug description:
Ubuntu detects no bluetooth devices, Windows 10 on same laptop detects
dozen which is probably all bluetooth devices on this floor of this
apartment house.
I have no idea what Bluetooth chipset I have, the only information I
found with googling and various system information tools is "realtek".
I am hoping that either Apport includes that information or you could
tell me how do I dig out that information.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.3.0-7-generic 4.3.0-7.18
ProcVersionSignature: Ubuntu 4.3.0-7.18-generic 4.3.3
Uname: Linux 4.3.0-7-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.19.4-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mikaela 1961 F.... pulseaudio
/dev/snd/controlC1: mikaela 1961 F.... pulseaudio
CurrentDesktop: MATE
Date: Sat Jan 30 09:38:26 2016
HibernationDevice: RESUME=UUID=431ec214-73ef-4058-b283-5721bb5a45d2
InstallationDate: Installed on 2015-12-12 (48 days ago)
InstallationMedia: Ubuntu-MATE 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151212)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp.
Bus 001 Device 002: ID 13d3:3414 IMC Networks
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X550JX
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.3.0-7-generic.efi.signed root=UUID=ab0e7270-40bc-4a68-a541-59fd96690354 ro rw acpi_osi=
RelatedPackageVersions:
linux-restricted-modules-4.3.0-7-generic N/A
linux-backports-modules-4.3.0-7-generic N/A
linux-firmware 1.155
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/31/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550JX.209
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550JX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JX.209:bd10/31/2015:svnASUSTeKCOMPUTERINC.:pnX550JX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550JX
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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