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[Bug 1541949] Re: Ubuntu freezes when playing multimedia, VLC, totem


Javier Antonio Nisa Avila, thank you for reporting this and helping make
Ubuntu better.

As per http://support.lenovo.com/us/en/products/Laptops-and-netbooks
11e?linkTrack=GPS:Body_Search%20Products&beta=false an update to your
computer's buggy and outdated BIOS is available (1.26). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

For more on BIOS updates and linux, please see

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.26

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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  Ubuntu freezes when playing multimedia, VLC, totem

Status in linux package in Ubuntu:

Bug description:
  When playing multimedia, mkv, avi, mp4 files, edit PowerPoint
  transitions or any similarly required to reproduce an image. Randomly,
  it freezes everything and must be reset with a hard reset. mouse,
  screen and everything is frozen and can not do anything.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-27-generic 4.2.0-27.32
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  Uname: Linux 4.2.0-27-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
   /dev/snd/controlC0:  nebrit     1545 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Feb  4 18:15:19 2016
  HibernationDevice: RESUME=UUID=d9094006-443f-43e3-9c8d-09537e4c2289
  InstallationDate: Installed on 2016-01-14 (20 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: LENOVO 20D9S00D00
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic.efi.signed root=UUID=3e293fa3-ec43-4f0a-a925-562901db8088 ro quiet splash vt.handoff=7
   linux-restricted-modules-4.2.0-27-generic N/A
   linux-backports-modules-4.2.0-27-generic  N/A
   linux-firmware                            1.149.3
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No existe el archivo o el directorio: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/05/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N15ET54W (1.14)
  dmi.board.asset.tag: Not Available
  dmi.board.name: Intel powered classmate PC
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0G00622 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrN15ET54W(1.14):bd01/05/2015:svnLENOVO:pn20D9S00D00:pvrThinkPad11e:rvnLENOVO:rnIntelpoweredclassmatePC:rvrSDK0G00622WIN:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20D9S00D00
  dmi.product.version: ThinkPad 11e
  dmi.sys.vendor: LENOVO

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