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Message #159362
[Bug 1541949] Re: Ubuntu freezes when playing multimedia, VLC, totem
Javier Antonio Nisa Avila, thank you for reporting this and helping make
Ubuntu better.
As per http://support.lenovo.com/us/en/products/Laptops-and-netbooks
/ThinkPad-11e-Series-laptops/ThinkPad-
11e?linkTrack=GPS:Body_Search%20Products&beta=false an update to your
computer's buggy and outdated BIOS is available (1.26). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-1.26
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1541949
Title:
Ubuntu freezes when playing multimedia, VLC, totem
Status in linux package in Ubuntu:
Incomplete
Bug description:
When playing multimedia, mkv, avi, mp4 files, edit PowerPoint
transitions or any similarly required to reproduce an image. Randomly,
it freezes everything and must be reset with a hard reset. mouse,
screen and everything is frozen and can not do anything.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-27-generic 4.2.0-27.32
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: nebrit 1545 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Feb 4 18:15:19 2016
HibernationDevice: RESUME=UUID=d9094006-443f-43e3-9c8d-09537e4c2289
InstallationDate: Installed on 2016-01-14 (20 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: LENOVO 20D9S00D00
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic.efi.signed root=UUID=3e293fa3-ec43-4f0a-a925-562901db8088 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.2.0-27-generic N/A
linux-backports-modules-4.2.0-27-generic N/A
linux-firmware 1.149.3
SourcePackage: linux
UdevLog: Error: [Errno 2] No existe el archivo o el directorio: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/05/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: N15ET54W (1.14)
dmi.board.asset.tag: Not Available
dmi.board.name: Intel powered classmate PC
dmi.board.vendor: LENOVO
dmi.board.version: SDK0G00622 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrN15ET54W(1.14):bd01/05/2015:svnLENOVO:pn20D9S00D00:pvrThinkPad11e:rvnLENOVO:rnIntelpoweredclassmatePC:rvrSDK0G00622WIN:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20D9S00D00
dmi.product.version: ThinkPad 11e
dmi.sys.vendor: LENOVO
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References