kernel-packages team mailing list archive

[Javier Antonio Nisa Avila <1541949@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

When playing multimedia, mkv, avi, mp4 files, edit PowerPoint
transitions or any similarly required to reproduce an image. Randomly,
it freezes everything and must be reset with a hard reset. mouse, screen
and everything is frozen and can not do anything.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-27-generic 4.2.0-27.32
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  nebrit     1545 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Feb  4 18:15:19 2016
HibernationDevice: RESUME=UUID=d9094006-443f-43e3-9c8d-09537e4c2289
InstallationDate: Installed on 2016-01-14 (20 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: LENOVO 20D9S00D00
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic.efi.signed root=UUID=3e293fa3-ec43-4f0a-a925-562901db8088 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-27-generic N/A
 linux-backports-modules-4.2.0-27-generic  N/A
 linux-firmware                            1.149.3
SourcePackage: linux
UdevLog: Error: [Errno 2] No existe el archivo o el directorio: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/05/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: N15ET54W (1.14)
dmi.board.asset.tag: Not Available
dmi.board.name: Intel powered classmate PC
dmi.board.vendor: LENOVO
dmi.board.version: SDK0G00622 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrN15ET54W(1.14):bd01/05/2015:svnLENOVO:pn20D9S00D00:pvrThinkPad11e:rvnLENOVO:rnIntelpoweredclassmatePC:rvrSDK0G00622WIN:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20D9S00D00
dmi.product.version: ThinkPad 11e
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug wily

** Attachment added: "kernLOG javiernisa.log"
   https://bugs.launchpad.net/bugs/1541949/+attachment/4563921/+files/kernLOG%20javiernisa.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1541949

Title:
  Ubuntu freezes when playing multimedia, VLC, totem

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  When playing multimedia, mkv, avi, mp4 files, edit PowerPoint
  transitions or any similarly required to reproduce an image. Randomly,
  it freezes everything and must be reset with a hard reset. mouse,
  screen and everything is frozen and can not do anything.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-27-generic 4.2.0-27.32
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  Uname: Linux 4.2.0-27-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  nebrit     1545 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Feb  4 18:15:19 2016
  HibernationDevice: RESUME=UUID=d9094006-443f-43e3-9c8d-09537e4c2289
  InstallationDate: Installed on 2016-01-14 (20 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: LENOVO 20D9S00D00
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic.efi.signed root=UUID=3e293fa3-ec43-4f0a-a925-562901db8088 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-27-generic N/A
   linux-backports-modules-4.2.0-27-generic  N/A
   linux-firmware                            1.149.3
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No existe el archivo o el directorio: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/05/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N15ET54W (1.14)
  dmi.board.asset.tag: Not Available
  dmi.board.name: Intel powered classmate PC
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0G00622 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrN15ET54W(1.14):bd01/05/2015:svnLENOVO:pn20D9S00D00:pvrThinkPad11e:rvnLENOVO:rnIntelpoweredclassmatePC:rvrSDK0G00622WIN:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20D9S00D00
  dmi.product.version: ThinkPad 11e
  dmi.sys.vendor: LENOVO

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