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[Bug 1541949] Re: Ubuntu freezes when playing multimedia, VLC, totem

 

Javier Antonio Nisa Avila, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-1.26
** Tags added: latest-bios-1.26

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1541949

Title:
  Ubuntu freezes when playing multimedia, VLC, totem

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When playing multimedia, mkv, avi, mp4 files, edit PowerPoint
  transitions or any similarly required to reproduce an image. Randomly,
  it freezes everything and must be reset with a hard reset. mouse,
  screen and everything is frozen and can not do anything.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-27-generic 4.2.0-27.32
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  Uname: Linux 4.2.0-27-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  nebrit     1545 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Feb  4 18:15:19 2016
  HibernationDevice: RESUME=UUID=d9094006-443f-43e3-9c8d-09537e4c2289
  InstallationDate: Installed on 2016-01-14 (20 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: LENOVO 20D9S00D00
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic.efi.signed root=UUID=3e293fa3-ec43-4f0a-a925-562901db8088 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-27-generic N/A
   linux-backports-modules-4.2.0-27-generic  N/A
   linux-firmware                            1.149.3
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No existe el archivo o el directorio: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/05/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N15ET54W (1.14)
  dmi.board.asset.tag: Not Available
  dmi.board.name: Intel powered classmate PC
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0G00622 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrN15ET54W(1.14):bd01/05/2015:svnLENOVO:pn20D9S00D00:pvrThinkPad11e:rvnLENOVO:rnIntelpoweredclassmatePC:rvrSDK0G00622WIN:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20D9S00D00
  dmi.product.version: ThinkPad 11e
  dmi.sys.vendor: LENOVO

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