← Back to team overview

kernel-packages team mailing list archive

[Bug 1072918] Re: USB 3.0 xHCI driver fails to load no USB 3.0 ports work

 

I have the same issue on an HP Envy 15 laptop, this used to work with
earlier kernels

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1072918

Title:
  USB 3.0 xHCI driver fails to load no USB 3.0 ports work

Status in System76:
  Triaged
Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  As stated in summary xhci driver fails to load as a result no devices connected to USB 3.0 ports get recognized (they are powered up normally)
  I think this is a relevant part of the dmesg (successfull USB 2.0 start followed by USB 3.0 xhci load failure
  Ports are working ok in Windows 7 x64 
  Laptop is set to UEFI no secure bot

  [    1.152252] usb usb1: >New USB device found, idVendor=1d6b, idProduct=0002
  [    1.152256] usb usb1: >New USB device strings: Mfr=3, Product=2, SerialNumber=1
  [    1.152271] usb usb1: >Product: EHCI Host Controller
  [    1.152272] usb usb1: >Manufacturer: Linux 3.5.0-17-generic ehci_hcd
  [    1.152273] usb usb1: >SerialNumber: 0000:00:1a.0
  [    1.152342] hub 1-0:1.0: >USB hub found
  [    1.152345] hub 1-0:1.0: >2 ports detected
  [    1.152396] ehci_hcd 0000:00:1d.0: >setting latency timer to 64
  [    1.152399] ehci_hcd 0000:00:1d.0: >EHCI Host Controller
  [    1.152402] ehci_hcd 0000:00:1d.0: >new USB bus registered, assigned bus number 2
  [    1.152419] ehci_hcd 0000:00:1d.0: >debug port 2
  [    1.156304] ehci_hcd 0000:00:1d.0: >cache line size of 64 is not supported
  [    1.156307] ehci_hcd 0000:00:1d.0: >irq 16, io mem 0xd4738000
  [    1.168203] ehci_hcd 0000:00:1d.0: >USB 2.0 started, EHCI 1.00
  [    1.168225] usb usb2: >New USB device found, idVendor=1d6b, idProduct=0002
  [    1.168228] usb usb2: >New USB device strings: Mfr=3, Product=2, SerialNumber=1
  [    1.168231] usb usb2: >Product: EHCI Host Controller
  [    1.168247] usb usb2: >Manufacturer: Linux 3.5.0-17-generic ehci_hcd
  [    1.168248] usb usb2: >SerialNumber: 0000:00:1d.0
  [    1.168309] hub 2-0:1.0: >USB hub found
  [    1.168311] hub 2-0:1.0: >2 ports detected
  [    1.168347] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
  [    1.168356] uhci_hcd: USB Universal Host Controller Interface driver
  [    1.168374] xhci_hcd 0000:00:14.0: >can't derive routing for PCI INT A
  [    1.168375] xhci_hcd 0000:00:14.0: >PCI INT A: no GSI
  [    1.168375] 
  [    1.168391] xhci_hcd 0000:00:14.0: >setting latency timer to 64
  [    1.168394] xhci_hcd 0000:00:14.0: >xHCI Host Controller
  [    1.168397] xhci_hcd 0000:00:14.0: >new USB bus registered, assigned bus number 3
  [    1.168479] xhci_hcd 0000:00:14.0: >cache line size of 64 is not supported
  [    1.168480] xhci_hcd 0000:00:14.0: >request interrupt 255 failed
  [    1.168482] xhci_hcd 0000:00:14.0: >USB bus 3 deregistered
  [    1.168493] xhci_hcd 0000:00:14.0: >can't derive routing for PCI INT A
  [    1.168495] xhci_hcd 0000:00:14.0: >init 0000:00:14.0 fail, -22
  [    1.168498] xhci_hcd: probe of 0000:00:14.0 failed with error -22
  [    1.168517] usbcore: registered new interface driver libusual

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-17-generic 3.5.0-17.28
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  przemek    2544 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Date: Mon Oct 29 23:16:08 2012
  HibernationDevice: RESUME=UUID=146cf391-1b75-489c-88da-5cae96cd2e42
  InstallationDate: Installed on 2012-10-26 (3 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Hewlett-Packard HP ProBook 6570b
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=c89aa36c-c37b-4676-8c8c-6bef8fc6c240 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-17-generic N/A
   linux-backports-modules-3.5.0-17-generic  N/A
   linux-firmware                            1.95
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/24/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68ICE Ver. F.31
  dmi.board.name: 17AB
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 42.32
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICEVer.F.31:bd09/24/2012:svnHewlett-Packard:pnHPProBook6570b:pvrA1029D1102:rvnHewlett-Packard:rn17AB:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 6570b
  dmi.product.version: A1029D1102
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/system76/+bug/1072918/+subscriptions