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Message #16011
[Bug 1072918] Re: USB 3.0 xHCI driver fails to load no USB 3.0 ports work
I have the same issue on an HP Envy 15 laptop, this used to work with
earlier kernels
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https://bugs.launchpad.net/bugs/1072918
Title:
USB 3.0 xHCI driver fails to load no USB 3.0 ports work
Status in System76:
Triaged
Status in “linux” package in Ubuntu:
Triaged
Bug description:
As stated in summary xhci driver fails to load as a result no devices connected to USB 3.0 ports get recognized (they are powered up normally)
I think this is a relevant part of the dmesg (successfull USB 2.0 start followed by USB 3.0 xhci load failure
Ports are working ok in Windows 7 x64
Laptop is set to UEFI no secure bot
[ 1.152252] usb usb1: >New USB device found, idVendor=1d6b, idProduct=0002
[ 1.152256] usb usb1: >New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.152271] usb usb1: >Product: EHCI Host Controller
[ 1.152272] usb usb1: >Manufacturer: Linux 3.5.0-17-generic ehci_hcd
[ 1.152273] usb usb1: >SerialNumber: 0000:00:1a.0
[ 1.152342] hub 1-0:1.0: >USB hub found
[ 1.152345] hub 1-0:1.0: >2 ports detected
[ 1.152396] ehci_hcd 0000:00:1d.0: >setting latency timer to 64
[ 1.152399] ehci_hcd 0000:00:1d.0: >EHCI Host Controller
[ 1.152402] ehci_hcd 0000:00:1d.0: >new USB bus registered, assigned bus number 2
[ 1.152419] ehci_hcd 0000:00:1d.0: >debug port 2
[ 1.156304] ehci_hcd 0000:00:1d.0: >cache line size of 64 is not supported
[ 1.156307] ehci_hcd 0000:00:1d.0: >irq 16, io mem 0xd4738000
[ 1.168203] ehci_hcd 0000:00:1d.0: >USB 2.0 started, EHCI 1.00
[ 1.168225] usb usb2: >New USB device found, idVendor=1d6b, idProduct=0002
[ 1.168228] usb usb2: >New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.168231] usb usb2: >Product: EHCI Host Controller
[ 1.168247] usb usb2: >Manufacturer: Linux 3.5.0-17-generic ehci_hcd
[ 1.168248] usb usb2: >SerialNumber: 0000:00:1d.0
[ 1.168309] hub 2-0:1.0: >USB hub found
[ 1.168311] hub 2-0:1.0: >2 ports detected
[ 1.168347] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
[ 1.168356] uhci_hcd: USB Universal Host Controller Interface driver
[ 1.168374] xhci_hcd 0000:00:14.0: >can't derive routing for PCI INT A
[ 1.168375] xhci_hcd 0000:00:14.0: >PCI INT A: no GSI
[ 1.168375]
[ 1.168391] xhci_hcd 0000:00:14.0: >setting latency timer to 64
[ 1.168394] xhci_hcd 0000:00:14.0: >xHCI Host Controller
[ 1.168397] xhci_hcd 0000:00:14.0: >new USB bus registered, assigned bus number 3
[ 1.168479] xhci_hcd 0000:00:14.0: >cache line size of 64 is not supported
[ 1.168480] xhci_hcd 0000:00:14.0: >request interrupt 255 failed
[ 1.168482] xhci_hcd 0000:00:14.0: >USB bus 3 deregistered
[ 1.168493] xhci_hcd 0000:00:14.0: >can't derive routing for PCI INT A
[ 1.168495] xhci_hcd 0000:00:14.0: >init 0000:00:14.0 fail, -22
[ 1.168498] xhci_hcd: probe of 0000:00:14.0 failed with error -22
[ 1.168517] usbcore: registered new interface driver libusual
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-17-generic 3.5.0-17.28
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: przemek 2544 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Date: Mon Oct 29 23:16:08 2012
HibernationDevice: RESUME=UUID=146cf391-1b75-489c-88da-5cae96cd2e42
InstallationDate: Installed on 2012-10-26 (3 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Hewlett-Packard HP ProBook 6570b
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=c89aa36c-c37b-4676-8c8c-6bef8fc6c240 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.5.0-17-generic N/A
linux-backports-modules-3.5.0-17-generic N/A
linux-firmware 1.95
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/24/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68ICE Ver. F.31
dmi.board.name: 17AB
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 42.32
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICEVer.F.31:bd09/24/2012:svnHewlett-Packard:pnHPProBook6570b:pvrA1029D1102:rvnHewlett-Packard:rn17AB:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 6570b
dmi.product.version: A1029D1102
dmi.sys.vendor: Hewlett-Packard
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