kernel-packages team mailing list archive
-
kernel-packages team
-
Mailing list archive
-
Message #161018
[Bug 1545357] Re: Canon MX870 queued not printing in Ubuntu 14.04 after 3.13.0-68-generic
Famous Man, thank you for reporting this and helping make Ubuntu better.
As per http://www.dell.com/support/home/us/en/19/product-support/product
/latitude-6430u-ultrabook/drivers/advanced an update to your computer's
buggy and outdated BIOS is available (A10). If you update to this
following https://help.ubuntu.com/community/BIOSUpdate does it change
anything?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-a10
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1545357
Title:
Canon MX870 queued not printing in Ubuntu 14.04 after
3.13.0-68-generic
Status in linux package in Ubuntu:
Incomplete
Bug description:
My Canon MX870 was printing ok in Ubuntu 14.04 till maintenance
install of kernels after 3.13.0-68-generic.
I'm currently running kernel 3.13.0-74-generic and if I want to print
I have to reboot and select 3.13.0-68-generic.
When I start a print in later kernels with the bug, the Printer
Status shows "Processing" but the printer is not responding.
delubu@Dell-Latitude-6430U:~$ uname -r
3.13.0-74-generic
delubu@Dell-Latitude-6430U:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.3 LTS
Release: 14.04
Codename: trusty
Any ideas how I can proceed with this
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-77-generic 3.13.0-77.121
ProcVersionSignature: Ubuntu 3.13.0-77.121-generic 3.13.11-ckt32
Uname: Linux 3.13.0-77-generic i686
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: delubu 2052 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Feb 14 10:55:43 2016
HibernationDevice: RESUME=UUID=0f2f62b0-0d14-471d-9f52-382adef60a93
InstallationDate: Installed on 2015-01-08 (401 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
MachineType: Dell Inc. Latitude 6430U
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-77-generic root=UUID=3e063b29-4e47-4f9c-bc95-18f07e91104b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-77-generic N/A
linux-backports-modules-3.13.0-77-generic N/A
linux-firmware 1.127.20
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/01/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0JCV3H
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd02/01/2013:svnDellInc.:pnLatitude6430U:pvr01:rvnDellInc.:rn0JCV3H:rvrA02:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude 6430U
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1545357/+subscriptions
References