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[Bug 1545357] [NEW] Canon MX870 queued not printing in Ubuntu 14.04 after 3.13.0-68-generic

 

Public bug reported:

My Canon MX870 was printing ok in Ubuntu 14.04 till maintenance install
of kernels after 3.13.0-68-generic.

I'm currently running kernel 3.13.0-74-generic and if I want to print I
have to reboot and select 3.13.0-68-generic.

When I start a print in later kernels with the bug,  the Printer Status
shows "Processing" but the printer is not responding.

delubu@Dell-Latitude-6430U:~$ uname -r
3.13.0-74-generic

delubu@Dell-Latitude-6430U:~$ lsb_release -a
No LSB modules are available.
Distributor ID:	Ubuntu
Description:	Ubuntu 14.04.3 LTS
Release:	14.04
Codename:	trusty

Any ideas how I can proceed with this

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-77-generic 3.13.0-77.121
ProcVersionSignature: Ubuntu 3.13.0-77.121-generic 3.13.11-ckt32
Uname: Linux 3.13.0-77-generic i686
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  delubu     2052 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Feb 14 10:55:43 2016
HibernationDevice: RESUME=UUID=0f2f62b0-0d14-471d-9f52-382adef60a93
InstallationDate: Installed on 2015-01-08 (401 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
MachineType: Dell Inc. Latitude 6430U
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-77-generic root=UUID=3e063b29-4e47-4f9c-bc95-18f07e91104b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-77-generic N/A
 linux-backports-modules-3.13.0-77-generic  N/A
 linux-firmware                             1.127.20
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/01/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0JCV3H
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd02/01/2013:svnDellInc.:pnLatitude6430U:pvr01:rvnDellInc.:rn0JCV3H:rvrA02:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude 6430U
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1545357

Title:
  Canon MX870 queued not printing in Ubuntu 14.04 after
  3.13.0-68-generic

Status in linux package in Ubuntu:
  New

Bug description:
  My Canon MX870 was printing ok in Ubuntu 14.04 till maintenance
  install of kernels after 3.13.0-68-generic.

  I'm currently running kernel 3.13.0-74-generic and if I want to print
  I have to reboot and select 3.13.0-68-generic.

  When I start a print in later kernels with the bug,  the Printer
  Status shows "Processing" but the printer is not responding.

  delubu@Dell-Latitude-6430U:~$ uname -r
  3.13.0-74-generic

  delubu@Dell-Latitude-6430U:~$ lsb_release -a
  No LSB modules are available.
  Distributor ID:	Ubuntu
  Description:	Ubuntu 14.04.3 LTS
  Release:	14.04
  Codename:	trusty

  Any ideas how I can proceed with this

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-77-generic 3.13.0-77.121
  ProcVersionSignature: Ubuntu 3.13.0-77.121-generic 3.13.11-ckt32
  Uname: Linux 3.13.0-77-generic i686
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  delubu     2052 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Feb 14 10:55:43 2016
  HibernationDevice: RESUME=UUID=0f2f62b0-0d14-471d-9f52-382adef60a93
  InstallationDate: Installed on 2015-01-08 (401 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
  MachineType: Dell Inc. Latitude 6430U
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-77-generic root=UUID=3e063b29-4e47-4f9c-bc95-18f07e91104b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-77-generic N/A
   linux-backports-modules-3.13.0-77-generic  N/A
   linux-firmware                             1.127.20
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/01/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 0JCV3H
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd02/01/2013:svnDellInc.:pnLatitude6430U:pvr01:rvnDellInc.:rn0JCV3H:rvrA02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude 6430U
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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