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[Bug 1545357] Re: Canon MX870 queued not printing in Ubuntu 14.04 after 3.13.0-68-generic

 

Famous Man, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-a10
** Tags added: latest-bios-a10

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

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https://bugs.launchpad.net/bugs/1545357

Title:
  Canon MX870 queued not printing in Ubuntu 14.04 after
  3.13.0-68-generic

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  My Canon MX870 was printing ok in Ubuntu 14.04 till maintenance
  install of kernels after 3.13.0-68-generic.

  I'm currently running kernel 3.13.0-74-generic and if I want to print
  I have to reboot and select 3.13.0-68-generic.

  When I start a print in later kernels with the bug,  the Printer
  Status shows "Processing" but the printer is not responding.

  delubu@Dell-Latitude-6430U:~$ uname -r
  3.13.0-74-generic

  delubu@Dell-Latitude-6430U:~$ lsb_release -a
  No LSB modules are available.
  Distributor ID:	Ubuntu
  Description:	Ubuntu 14.04.3 LTS
  Release:	14.04
  Codename:	trusty

  Any ideas how I can proceed with this

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-77-generic 3.13.0-77.121
  ProcVersionSignature: Ubuntu 3.13.0-77.121-generic 3.13.11-ckt32
  Uname: Linux 3.13.0-77-generic i686
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  delubu     2052 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Feb 14 10:55:43 2016
  HibernationDevice: RESUME=UUID=0f2f62b0-0d14-471d-9f52-382adef60a93
  InstallationDate: Installed on 2015-01-08 (401 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
  MachineType: Dell Inc. Latitude 6430U
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-77-generic root=UUID=3e063b29-4e47-4f9c-bc95-18f07e91104b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-77-generic N/A
   linux-backports-modules-3.13.0-77-generic  N/A
   linux-firmware                             1.127.20
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/01/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 0JCV3H
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd02/01/2013:svnDellInc.:pnLatitude6430U:pvr01:rvnDellInc.:rn0JCV3H:rvrA02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude 6430U
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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