kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

dineshkumar, as per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5225034&swLangOid=8&swEnvOid=4158
an update to your computer's buggy and outdated BIOS is available
(3.88). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-3.88

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1542246

Title:
  ERROR Transfer event TRB DMA ptr not part of current TD ep_index 4
  comp_code 1

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi, 
  I am using Ubuntu 14.04, ubuntu-14 3.13.0-74-generic #118-Ubuntu SMP Thu Dec 17 22:52:10 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
  also tried Linux dmy-ubuntu-14 4.3.3-040303-generic #201512150130 SMP Tue Dec 15 06:32:30 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
   same behaviour in both the kernels

  For the past couple of days I am having problems related to libusb
  bulk transfers ( async ). When the debug prints are enabled from
  libusb, I could see more packets ( example 5 packets each 163840 bytes
  ) were received by libusb. However, the callback was called only once
  ( example only 163840 bytes ) were received by the application using
  libsub.

  We are seeing this issue only past fews days and computers that has
  latest kernel updates. For example computers that did not update or
  kernel dated July 2015 or Jan 2105 are still working.

  Today I upgraded Linux kernel to 3.19 to test but no difference. With
  3.19 kernel I goet following message in dmesg,

  
  [14720.137271] xhci_hcd 0000:08:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 4 comp_code 1 [14720.137282] xhci_hcd 0000:08:00.0: Looking for event-dma 00000000b25bd400 trb-start 00000000b25bd2d0 trb-end 00000000b25bd360 seg-start 00000000b25bd000 seg-end 00000000b25bdff0 
  [14720.138698] xhci_hcd 0000:08:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 4 comp_code 1 [14720.138706] xhci_hcd 0000:08:00.0: Looking for event-dma 00000000b25bd4a0 trb-start 00000000b25bd2d0 trb-end 00000000b25bd360 seg-start 00000000b25bd000 seg-end 00000000b25bdff0 
  [14720.140146] xhci_hcd 0000:08:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 4 comp_code 1 [14720.140155] xhci_hcd 0000:08:00.0: Looking for event-dma 00000000b25bd540 trb-start 00000000b25bd2d0 trb-end 00000000b25bd360 seg-start 00000000b25bd000 seg-end 00000000b25bdff0 
  [14720.140188] xhci_hcd 0000:08:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 4 comp_code 13 [14720.140192] xhci_hcd 0000:08:00.0: Looking for event-dma 00000000b25bd550 trb-start 00000000b25bd2d0 trb-end 00000000b25bd360 seg-start 00000000b25bd000 seg-end 00000000b25bdff0

  Do you see any possible conflicts, with latest Kernels and libusb) (
  esply for USB 3.0 ) Have anyone seen similar issues recently ?

  This is easily reproducible.

  Scenario that fails:
  --------------------------
  1. USB 3.0 device that can stream 16KB chunks.
  2. Use libusb and submit more than 16K bulk read requests e.g. 160KB bulkread request to libusb.
  3. start the data transfer from USB 3.0 device and the transfer failes at the end of getting data, i.e. when a short packet is transferred.

  
  However, the same logic worked for kernel versions below 3.13.0-71 ( including this version )

  Scenario that works with new kernel ( but fails after sometime that might be our device and stack through put issue )
  --------------------------------------------------
  1. in the above setup if I just reduce the bulk request size to 16KB instead of 160KB, then it works.

  
  TIA.

  /Dinesh
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2015-02-12 (358 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Package: linux (not installed)
  Tags:  trusty
  Uname: Linux 4.3.3-040303-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dmy        2151 F.... pulseaudio
   /dev/snd/controlC0:  dmy        2151 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=d1071df3-82f2-44b3-8924-08c64e933286
  InstallationDate: Installed on 2015-02-12 (369 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Hewlett-Packard HP Z420 Workstation
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-77-generic.efi.signed root=UUID=316a3468-259f-4718-8d8f-e30621641a1c ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-77.121-generic 3.13.11-ckt32
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-77-generic N/A
   linux-backports-modules-3.13.0-77-generic  N/A
   linux-firmware                             1.127.20
  RfKill:
   
  Tags:  trusty
  Uname: Linux 3.13.0-77-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/25/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: J61 v03.69
  dmi.board.asset.tag: CZC4340WM4
  dmi.board.name: 1589
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 0.00
  dmi.chassis.asset.tag: CZC4340WM4
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.69:bd03/25/2014:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr:
  dmi.product.name: HP Z420 Workstation
  dmi.sys.vendor: Hewlett-Packard

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