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Message #161250
[Bug 1527444] Re: Intel 7260 Wifi not working on Ubuntu 15.10
brianM, it will help immensely if you filed a new report with the Ubuntu repository kernel (not mainline/upstream) via a terminal:
ubuntu-bug linux
Please feel free to subscribe me to it.
For more on why this is helpful, please see
https://wiki.ubuntu.com/ReportingBugs.
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https://bugs.launchpad.net/bugs/1527444
Title:
Intel 7260 Wifi not working on Ubuntu 15.10
Status in linux package in Ubuntu:
Incomplete
Bug description:
I'm unable to use my Intel 7260 Wifi card on a clean Ubuntu 15.10
install. It is able to connect to my wifi network but after a few
seconds the connection stop working. The same card on the same
notebook used to work without problems on Ubuntu 15.04. I'm sending
below the output of lspci and dmesg.
# lspci | grep Wireless
08:00.0 Network controller: Intel Corporation Wireless 7260 (rev 93)
# dmesg | grep iwl
[ 10.383735] iwlwifi 0000:08:00.0: Direct firmware load for iwlwifi-7260-15.ucode failed with error -2
[ 10.385170] iwlwifi 0000:08:00.0: Direct firmware load for iwlwifi-7260-14.ucode failed with error -2
[ 10.390440] iwlwifi 0000:08:00.0: loaded firmware version 25.30.13.0 op_mode iwlmvm
[ 10.418883] iwlwifi 0000:08:00.0: Detected Intel(R) Wireless N 7260, REV=0x144
[ 10.418958] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
[ 10.419195] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
[ 10.651196] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
[ 10.653379] iwlwifi 0000:08:00.0 wlp8s0: renamed from wlan0
[ 11.247868] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
[ 11.248149] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
[ 11.469207] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
[ 11.469447] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
[ 11.913946] Modules linked in: bnep arc4 drbg ansi_cprng nls_iso8859_1 dm_crypt dell_wmi sparse_keymap intel_rapl iosf_mbi x86_pkg_temp_thermal intel_powerclamp dell_laptop coretemp kvm_intel dcdbas dell_smm_hwmon kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul iwlmvm glue_helper ablk_helper cryptd mac80211 serio_raw snd_hda_codec_hdmi iwlwifi cfg80211 snd_hda_codec_realtek snd_hda_codec_generic lpc_ich rtsx_pci_ms snd_usb_audio memstick snd_seq_midi snd_usbmidi_lib snd_hda_intel snd_seq_midi_event snd_hda_codec shpchp mei_me snd_hda_core snd_hwdep mei snd_rawmidi btusb btrtl btbcm btintel snd_seq snd_pcm bluetooth uvcvideo videobuf2_vmalloc videobuf2_memops hid_multitouch videobuf2_core joydev v4l2_common videodev input_leds media snd_seq_device snd_timer snd soundcore intel_smartconnect
[ 13.284231] Modules linked in: rfcomm ctr ccm bnep arc4 drbg ansi_cprng nls_iso8859_1 dm_crypt dell_wmi sparse_keymap intel_rapl iosf_mbi x86_pkg_temp_thermal intel_powerclamp dell_laptop coretemp kvm_intel dcdbas dell_smm_hwmon kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul iwlmvm glue_helper ablk_helper cryptd mac80211 serio_raw snd_hda_codec_hdmi iwlwifi cfg80211 snd_hda_codec_realtek snd_hda_codec_generic lpc_ich rtsx_pci_ms snd_usb_audio memstick snd_seq_midi snd_usbmidi_lib snd_hda_intel snd_seq_midi_event snd_hda_codec shpchp mei_me snd_hda_core snd_hwdep mei snd_rawmidi btusb btrtl btbcm btintel snd_seq snd_pcm bluetooth uvcvideo videobuf2_vmalloc videobuf2_memops hid_multitouch videobuf2_core joydev v4l2_common videodev input_leds media snd_seq_device snd_timer snd
[ 13.312469] Modules linked in: rfcomm ctr ccm bnep arc4 drbg ansi_cprng nls_iso8859_1 dm_crypt dell_wmi sparse_keymap intel_rapl iosf_mbi x86_pkg_temp_thermal intel_powerclamp dell_laptop coretemp kvm_intel dcdbas dell_smm_hwmon kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul iwlmvm glue_helper ablk_helper cryptd mac80211 serio_raw snd_hda_codec_hdmi iwlwifi cfg80211 snd_hda_codec_realtek snd_hda_codec_generic lpc_ich rtsx_pci_ms snd_usb_audio memstick snd_seq_midi snd_usbmidi_lib snd_hda_intel snd_seq_midi_event snd_hda_codec shpchp mei_me snd_hda_core snd_hwdep mei snd_rawmidi btusb btrtl btbcm btintel snd_seq snd_pcm bluetooth uvcvideo videobuf2_vmalloc videobuf2_memops hid_multitouch videobuf2_core joydev v4l2_common videodev input_leds media snd_seq_device snd_timer snd
[ 22.109657] Modules linked in: rfcomm ctr ccm bnep arc4 drbg ansi_cprng nls_iso8859_1 dm_crypt dell_wmi sparse_keymap intel_rapl iosf_mbi x86_pkg_temp_thermal intel_powerclamp dell_laptop coretemp kvm_intel dcdbas dell_smm_hwmon kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul iwlmvm glue_helper ablk_helper cryptd mac80211 serio_raw snd_hda_codec_hdmi iwlwifi cfg80211 snd_hda_codec_realtek snd_hda_codec_generic lpc_ich rtsx_pci_ms snd_usb_audio memstick snd_seq_midi snd_usbmidi_lib snd_hda_intel snd_seq_midi_event snd_hda_codec shpchp mei_me snd_hda_core snd_hwdep mei snd_rawmidi btusb btrtl btbcm btintel snd_seq snd_pcm bluetooth uvcvideo videobuf2_vmalloc videobuf2_memops hid_multitouch videobuf2_core joydev v4l2_common videodev input_leds media snd_seq_device snd_timer snd
[ 22.138468] Modules linked in: rfcomm ctr ccm bnep arc4 drbg ansi_cprng nls_iso8859_1 dm_crypt dell_wmi sparse_keymap intel_rapl iosf_mbi x86_pkg_temp_thermal intel_powerclamp dell_laptop coretemp kvm_intel dcdbas dell_smm_hwmon kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul iwlmvm glue_helper ablk_helper cryptd mac80211 serio_raw snd_hda_codec_hdmi iwlwifi cfg80211 snd_hda_codec_realtek snd_hda_codec_generic lpc_ich rtsx_pci_ms snd_usb_audio memstick snd_seq_midi snd_usbmidi_lib snd_hda_intel snd_seq_midi_event snd_hda_codec shpchp mei_me snd_hda_core snd_hwdep mei snd_rawmidi btusb btrtl btbcm btintel snd_seq snd_pcm bluetooth uvcvideo videobuf2_vmalloc videobuf2_memops hid_multitouch videobuf2_core joydev v4l2_common videodev input_leds media snd_seq_device snd_timer snd
[ 23.420925] Modules linked in: rfcomm ctr ccm bnep arc4 drbg ansi_cprng nls_iso8859_1 dm_crypt dell_wmi sparse_keymap intel_rapl iosf_mbi x86_pkg_temp_thermal intel_powerclamp dell_laptop coretemp kvm_intel dcdbas dell_smm_hwmon kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul iwlmvm glue_helper ablk_helper cryptd mac80211 serio_raw snd_hda_codec_hdmi iwlwifi cfg80211 snd_hda_codec_realtek snd_hda_codec_generic lpc_ich rtsx_pci_ms snd_usb_audio memstick snd_seq_midi snd_usbmidi_lib snd_hda_intel snd_seq_midi_event snd_hda_codec shpchp mei_me snd_hda_core snd_hwdep mei snd_rawmidi btusb btrtl btbcm btintel snd_seq snd_pcm bluetooth uvcvideo videobuf2_vmalloc videobuf2_memops hid_multitouch videobuf2_core joydev v4l2_common videodev input_leds media snd_seq_device snd_timer snd
[ 23.450028] Modules linked in: rfcomm ctr ccm bnep arc4 drbg ansi_cprng nls_iso8859_1 dm_crypt dell_wmi sparse_keymap intel_rapl iosf_mbi x86_pkg_temp_thermal intel_powerclamp dell_laptop coretemp kvm_intel dcdbas dell_smm_hwmon kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul iwlmvm glue_helper ablk_helper cryptd mac80211 serio_raw snd_hda_codec_hdmi iwlwifi cfg80211 snd_hda_codec_realtek snd_hda_codec_generic lpc_ich rtsx_pci_ms snd_usb_audio memstick snd_seq_midi snd_usbmidi_lib snd_hda_intel snd_seq_midi_event snd_hda_codec shpchp mei_me snd_hda_core snd_hwdep mei snd_rawmidi btusb btrtl btbcm btintel snd_seq snd_pcm bluetooth uvcvideo videobuf2_vmalloc videobuf2_memops hid_multitouch videobuf2_core joydev v4l2_common videodev input_leds media snd_seq_device snd_timer snd
[ 25.359725] iwlwifi 0000:08:00.0: Queue 2 stuck for 10000 ms.
[ 25.359732] iwlwifi 0000:08:00.0: Current SW read_ptr 51 write_ptr 121
[ 25.359765] iwl data: 00000000: 07 00 00 00 00 00 00 00 00 00 f8 ff 00 00 00 00 ................
[ 25.359786] iwlwifi 0000:08:00.0: FH TRBs(0) = 0x00000000
[ 25.359799] iwlwifi 0000:08:00.0: FH TRBs(1) = 0x80102042
[ 25.359812] iwlwifi 0000:08:00.0: FH TRBs(2) = 0x00000000
[ 25.359825] iwlwifi 0000:08:00.0: FH TRBs(3) = 0x80300006
[ 25.359838] iwlwifi 0000:08:00.0: FH TRBs(4) = 0x00000000
[ 25.359851] iwlwifi 0000:08:00.0: FH TRBs(5) = 0x00000000
[ 25.359864] iwlwifi 0000:08:00.0: FH TRBs(6) = 0x00000000
[ 25.359877] iwlwifi 0000:08:00.0: FH TRBs(7) = 0x00709062
[ 25.359929] iwlwifi 0000:08:00.0: Q 0 is active and mapped to fifo 3 ra_tid 0x0000 [7,7]
[ 25.359987] iwlwifi 0000:08:00.0: Q 1 is active and mapped to fifo 2 ra_tid 0x0000 [0,0]
[ 25.360038] iwlwifi 0000:08:00.0: Q 2 is active and mapped to fifo 1 ra_tid 0x0000 [51,121]
[ 25.360090] iwlwifi 0000:08:00.0: Q 3 is active and mapped to fifo 0 ra_tid 0x0000 [0,0]
[ 25.360142] iwlwifi 0000:08:00.0: Q 4 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
[ 25.360193] iwlwifi 0000:08:00.0: Q 5 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
[ 25.360245] iwlwifi 0000:08:00.0: Q 6 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
[ 25.360296] iwlwifi 0000:08:00.0: Q 7 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
[ 25.360347] iwlwifi 0000:08:00.0: Q 8 is active and mapped to fifo 3 ra_tid 0x0000 [0,0]
[ 25.360399] iwlwifi 0000:08:00.0: Q 9 is active and mapped to fifo 7 ra_tid 0x0000 [99,99]
[ 25.360450] iwlwifi 0000:08:00.0: Q 10 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
[ 25.360502] iwlwifi 0000:08:00.0: Q 11 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
[ 25.360554] iwlwifi 0000:08:00.0: Q 12 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
[ 25.360605] iwlwifi 0000:08:00.0: Q 13 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
[ 25.360656] iwlwifi 0000:08:00.0: Q 14 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
[ 25.360708] iwlwifi 0000:08:00.0: Q 15 is active and mapped to fifo 5 ra_tid 0x0000 [0,0]
[ 25.360759] iwlwifi 0000:08:00.0: Q 16 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
[ 25.360811] iwlwifi 0000:08:00.0: Q 17 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
[ 25.360862] iwlwifi 0000:08:00.0: Q 18 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
[ 25.360914] iwlwifi 0000:08:00.0: Q 19 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
[ 25.360966] iwlwifi 0000:08:00.0: Microcode SW error detected. Restarting 0x2000000.
[ 25.360970] iwlwifi 0000:08:00.0: CSR values:
[ 25.360972] iwlwifi 0000:08:00.0: (2nd byte of CSR_INT_COALESCING is CSR_INT_PERIODIC_REG)
[ 25.360986] iwlwifi 0000:08:00.0: CSR_HW_IF_CONFIG_REG: 0X40489204
[ 25.361000] iwlwifi 0000:08:00.0: CSR_INT_COALESCING: 0X80000040
[ 25.361013] iwlwifi 0000:08:00.0: CSR_INT: 0X00000000
[ 25.361027] iwlwifi 0000:08:00.0: CSR_INT_MASK: 0X00000000
[ 25.361041] iwlwifi 0000:08:00.0: CSR_FH_INT_STATUS: 0X00000000
[ 25.361055] iwlwifi 0000:08:00.0: CSR_GPIO_IN: 0X00000000
[ 25.361069] iwlwifi 0000:08:00.0: CSR_RESET: 0X00000000
[ 25.361082] iwlwifi 0000:08:00.0: CSR_GP_CNTRL: 0X080403c5
[ 25.361096] iwlwifi 0000:08:00.0: CSR_HW_REV: 0X00000144
[ 25.361110] iwlwifi 0000:08:00.0: CSR_EEPROM_REG: 0X00000000
[ 25.361124] iwlwifi 0000:08:00.0: CSR_EEPROM_GP: 0X80000000
[ 25.361137] iwlwifi 0000:08:00.0: CSR_OTP_GP_REG: 0X803a0000
[ 25.361151] iwlwifi 0000:08:00.0: CSR_GIO_REG: 0X001f0042
[ 25.361165] iwlwifi 0000:08:00.0: CSR_GP_UCODE_REG: 0X00000000
[ 25.361179] iwlwifi 0000:08:00.0: CSR_GP_DRIVER_REG: 0X00000000
[ 25.361192] iwlwifi 0000:08:00.0: CSR_UCODE_DRV_GP1: 0X00000000
[ 25.361206] iwlwifi 0000:08:00.0: CSR_UCODE_DRV_GP2: 0X00000000
[ 25.361220] iwlwifi 0000:08:00.0: CSR_LED_REG: 0X00000060
[ 25.361234] iwlwifi 0000:08:00.0: CSR_DRAM_INT_TBL_REG: 0X880b8dba
[ 25.361248] iwlwifi 0000:08:00.0: CSR_GIO_CHICKEN_BITS: 0X27800200
[ 25.361262] iwlwifi 0000:08:00.0: CSR_ANA_PLL_CFG: 0Xd55555d5
[ 25.361275] iwlwifi 0000:08:00.0: CSR_MONITOR_STATUS_REG: 0X3d0801bd
[ 25.361289] iwlwifi 0000:08:00.0: CSR_HW_REV_WA_REG: 0X0001001a
[ 25.361303] iwlwifi 0000:08:00.0: CSR_DBG_HPET_MEM_REG: 0Xffff0000
[ 25.361305] iwlwifi 0000:08:00.0: FH register values:
[ 25.361326] iwlwifi 0000:08:00.0: FH_RSCSR_CHNL0_STTS_WPTR_REG: 0X230fe700
[ 25.361339] iwlwifi 0000:08:00.0: FH_RSCSR_CHNL0_RBDCB_BASE_REG: 0X0230fe60
[ 25.361351] iwlwifi 0000:08:00.0: FH_RSCSR_CHNL0_WPTR: 0X000000f0
[ 25.361364] iwlwifi 0000:08:00.0: FH_MEM_RCSR_CHNL0_CONFIG_REG: 0X00801114
[ 25.361377] iwlwifi 0000:08:00.0: FH_MEM_RSSR_SHARED_CTRL_REG: 0X000000fc
[ 25.361390] iwlwifi 0000:08:00.0: FH_MEM_RSSR_RX_STATUS_REG: 0X03030000
[ 25.361403] iwlwifi 0000:08:00.0: FH_MEM_RSSR_RX_ENABLE_ERR_IRQ2DRV: 0X00000000
[ 25.361416] iwlwifi 0000:08:00.0: FH_TSSR_TX_STATUS_REG: 0X07ff0001
[ 25.361429] iwlwifi 0000:08:00.0: FH_TSSR_TX_ERROR_REG: 0X00000000
[ 25.361541] iwlwifi 0000:08:00.0: Start IWL Error Log Dump:
[ 25.361544] iwlwifi 0000:08:00.0: Status: 0x00000000, count: 6
[ 25.361547] iwlwifi 0000:08:00.0: Loaded firmware version: 25.30.13.0
[ 25.361550] iwlwifi 0000:08:00.0: 0x00000084 | NMI_INTERRUPT_UNKNOWN
[ 25.361552] iwlwifi 0000:08:00.0: 0x00800634 | uPc
[ 25.361555] iwlwifi 0000:08:00.0: 0x00000000 | branchlink1
[ 25.361557] iwlwifi 0000:08:00.0: 0x00000B2E | branchlink2
[ 25.361559] iwlwifi 0000:08:00.0: 0x0001623C | interruptlink1
[ 25.361562] iwlwifi 0000:08:00.0: 0x000094F2 | interruptlink2
[ 25.361564] iwlwifi 0000:08:00.0: 0x00000000 | data1
[ 25.361566] iwlwifi 0000:08:00.0: 0x00000080 | data2
[ 25.361569] iwlwifi 0000:08:00.0: 0x07030000 | data3
[ 25.361571] iwlwifi 0000:08:00.0: 0xFFFBB960 | beacon time
[ 25.361573] iwlwifi 0000:08:00.0: 0x4E52984C | tsf low
[ 25.361575] iwlwifi 0000:08:00.0: 0x00000009 | tsf hi
[ 25.361577] iwlwifi 0000:08:00.0: 0x00000000 | time gp1
[ 25.361579] iwlwifi 0000:08:00.0: 0x00D3F64C | time gp2
[ 25.361581] iwlwifi 0000:08:00.0: 0x00000000 | time gp3
[ 25.361583] iwlwifi 0000:08:00.0: 0x0004191E | uCode version
[ 25.361585] iwlwifi 0000:08:00.0: 0x00000144 | hw version
[ 25.361587] iwlwifi 0000:08:00.0: 0x40489204 | board version
[ 25.361590] iwlwifi 0000:08:00.0: 0x0233001C | hcmd
[ 25.361592] iwlwifi 0000:08:00.0: 0xA4022002 | isr0
[ 25.361594] iwlwifi 0000:08:00.0: 0x00800000 | isr1
[ 25.361596] iwlwifi 0000:08:00.0: 0x00000002 | isr2
[ 25.361598] iwlwifi 0000:08:00.0: 0x004120C4 | isr3
[ 25.361600] iwlwifi 0000:08:00.0: 0x00000000 | isr4
[ 25.361602] iwlwifi 0000:08:00.0: 0x00000110 | isr_pref
[ 25.361604] iwlwifi 0000:08:00.0: 0x00000000 | wait_event
[ 25.361606] iwlwifi 0000:08:00.0: 0x00000080 | l2p_control
[ 25.361609] iwlwifi 0000:08:00.0: 0x00012030 | l2p_duration
[ 25.361611] iwlwifi 0000:08:00.0: 0x0000003F | l2p_mhvalid
[ 25.361613] iwlwifi 0000:08:00.0: 0x00000080 | l2p_addr_match
[ 25.361615] iwlwifi 0000:08:00.0: 0x00000005 | lmpm_pmg_sel
[ 25.361618] iwlwifi 0000:08:00.0: 0x17061509 | timestamp
[ 25.361620] iwlwifi 0000:08:00.0: 0x0034F000 | flow_handler
[ 25.497461] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
[ 25.497702] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
[ 25.716368] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
[ 25.716609] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: rodrigo 2535 F.... pulseaudio
/dev/snd/controlC0: rodrigo 2535 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=f2fa2c1b-b0a9-4280-b27b-82d0a3eade29
InstallationDate: Installed on 2015-11-30 (21 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Dell Inc. Vostro 5470
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-21-generic.efi.signed root=UUID=5f70df59-af6d-49a7-a20c-9b80ea3fe672 ro noprompt persistent quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-21.25-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-21-generic N/A
linux-backports-modules-4.2.0-21-generic N/A
linux-firmware 1.149.3
Tags: wily
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-21-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/24/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0DW7DY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/24/2014:svnDellInc.:pnVostro5470:pvr:rvnDellInc.:rn0DW7DY:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Vostro 5470
dmi.sys.vendor: Dell Inc.
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References