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[Bug 1545558] Re: 168c:0036 [ASUS X450JB] Wireless not working

 

Pratomo Asta Nugraha, could you please advise to the router
manufacturer, model, and firmware version?

** Description changed:

- Hi Today I Was Installing Ubuntu And Make It Dual Boot With Windows At My Laptop ( ASUS X450JB ) 
- And After Finished Installing Cant Even Enabled My Wifi , So I Got Trouble When I Want To Acces The Internet 
- Because Of That If I Want To Connect To Internet I Must Reboot And Switch To Windows Just To Do That .
+ After installing Ubuntu Wifi doesn't work. It does with Windows 10.
  
- Laptop Specs :
- Taken From DX DIAG : 
-   Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.160104-1513)
-                  Language: Indonesian (Regional Setting: Indonesian)
-       System Manufacturer: ASUSTeK COMPUTER INC.
-              System Model: X450JB
-                      BIOS: BIOS Date: 12/14/15 10:01:11 Ver: 04.06.05
-                 Processor: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
-                    Memory: 6144MB RAM
-       Available OS Memory: 6026MB RAM
-                 Page File: 3529MB used, 9151MB available
- 
- ---------------
- Display Devices
- ---------------
-           Card name: Intel(R) HD Graphics 4600
-        Manufacturer: Intel Corporation
-           Chip type: Intel(R) HD Graphics Family
-            DAC type: Internal
-         Device Type: Full Device
- 
- 
-           Card name: NVIDIA GeForce 940M         
-        Manufacturer: NVIDIA
-           Chip type: GeForce 940M
-            DAC type: Integrated RAMDAC
-         Device Type: Render-Only Device
-          Device Key: Enum\PCI\VEN_10DE&DEV_1347&SUBSYS_1B6D1043&REV_A2
-      Display Memory: 5008 MB
-    Dedicated Memory: 1995 MB
-       Shared Memory: 3012 MB
- 
- =================
- Wireless Device :
- =================
- 
- Manufacturer:	Qualcomm Atheros Communications Inc.
- Description:	Qualcomm Atheros AR956x Wireless Network Adapter
- Driver version:	10.0.0.321
- Physical address:	‎DC-85-DE-FC-67-99
- 
- 
- --- 
+ ---
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  pratomo    1308 F.... pulseaudio
-  /dev/snd/controlC0:  pratomo    1308 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  pratomo    1308 F.... pulseaudio
+  /dev/snd/controlC0:  pratomo    1308 F.... pulseaudio
  DistroRelease: Ubuntu 15.10
  HibernationDevice: RESUME=UUID=76b02bca-602a-4286-87d1-ad145a37af62
  InstallationDate: Installed on 2016-02-16 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: ASUSTeK COMPUTER INC. X450JB
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic root=UUID=55188d60-0b20-4ef9-8513-76770d4c1db7 ro quiet splash
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  PulseList:
-  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
-  No PulseAudio daemon running, or not running as session daemon.
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-4.2.0-27-generic N/A
-  linux-backports-modules-4.2.0-27-generic  N/A
-  linux-firmware                            1.149.3
+  linux-restricted-modules-4.2.0-27-generic N/A
+  linux-backports-modules-4.2.0-27-generic  N/A
+  linux-firmware                            1.149.3
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-27-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
-  
+ 
  _MarkForUpload: True
  dmi.bios.date: 12/14/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 206
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X450JB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No  Asset  Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd12/14/2015:svnASUSTeKCOMPUTERINC.:pnX450JB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450JB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X450JB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1545558

Title:
  168c:0036 [ASUS X450JB] Wireless not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After installing Ubuntu Wifi doesn't work. It does with Windows 10.

  ---
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  pratomo    1308 F.... pulseaudio
   /dev/snd/controlC0:  pratomo    1308 F.... pulseaudio
  DistroRelease: Ubuntu 15.10
  HibernationDevice: RESUME=UUID=76b02bca-602a-4286-87d1-ad145a37af62
  InstallationDate: Installed on 2016-02-16 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: ASUSTeK COMPUTER INC. X450JB
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic root=UUID=55188d60-0b20-4ef9-8513-76770d4c1db7 ro quiet splash
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-27-generic N/A
   linux-backports-modules-4.2.0-27-generic  N/A
   linux-firmware                            1.149.3
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-27-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 12/14/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 206
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X450JB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No  Asset  Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd12/14/2015:svnASUSTeKCOMPUTERINC.:pnX450JB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450JB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X450JB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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