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[Bug 1546092] Re: computer freezes frequently

 

Rick Spencer, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-5.00

** Changed in: linux (Ubuntu Xenial)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1546092

Title:
  computer freezes frequently

Status in linux package in Ubuntu:
  Incomplete
Status in linux source package in Xenial:
  Incomplete

Bug description:
  Running Xenial. Freezes seem to happen every 5 to 45 minutes. I have
  not been able to create any repro steps, it feels quite random.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-4-generic 4.4.0-4.19
  ProcVersionSignature: Ubuntu 4.4.0-4.19-generic 4.4.1
  Uname: Linux 4.4.0-4-generic x86_64
  ApportVersion: 2.19.4-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  rick       1780 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Feb 16 08:26:12 2016
  HibernationDevice: RESUME=UUID=36268acb-4215-452f-9778-754c015d00d8
  InstallationDate: Installed on 2016-02-02 (13 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160131)
  MachineType: TOSHIBA Satellite L15W-B
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-4-generic.efi.signed root=UUID=ed019e52-c90e-48b7-bbe4-ae5d39fea067 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-4-generic N/A
   linux-backports-modules-4.4.0-4-generic  N/A
   linux-firmware                           1.155
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/16/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 5.00
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: 0670
  dmi.board.vendor: FF40
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.00:bd07/16/2015:svnTOSHIBA:pnSatelliteL15W-B:pvrPSKVUU-00S01U:rvnFF40:rn0670:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: Satellite L15W-B
  dmi.product.version: PSKVUU-00S01U
  dmi.sys.vendor: TOSHIBA

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