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Message #162803
[Bug 1549515] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1549515
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1549515
Title:
Touchpad not recognized
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hello everybody,
Not sure if it's the right place but I'd like to report a bug.
I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse.
I am using Ubuntu 15.10.
Results of xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Microsoft Microsoft Basic Optical Mouse v2.0 id=9 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ HD WebCam id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)]
↳ Acer WMI hotkeys id=12 [slave keyboard (3)]
Probably a Kernel issue...
If anyone interested, the WIFI card is not recognized as well, but I
solved that by downloading a new version of QCA6174 and remplacing the
folder in /lib/firmware/ath10k/
Many thanks.
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References