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[Bug 1549515] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1549515

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1549515

Title:
  Touchpad not recognized

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello everybody,

  Not sure if it's the right place but I'd like to report a bug.

  I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse.
   I am using Ubuntu 15.10.

  Results of  xinput
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ Microsoft  Microsoft Basic Optical Mouse v2.0 	id=9	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ HD WebCam                               	id=10	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=11	[slave  keyboard (3)]
      ↳ Acer WMI hotkeys                        	id=12	[slave  keyboard (3)]

  Probably a Kernel issue...

  If anyone interested, the WIFI card is not recognized as well, but I
  solved that by downloading a new version of QCA6174 and remplacing the
  folder in /lib/firmware/ath10k/

  Many thanks.

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