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Message #162802
[Bug 1549515] [NEW] Touchpad not recognized
Public bug reported:
Hello everybody,
Not sure if it's the right place but I'd like to report a bug.
I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse.
I am using Ubuntu 15.10.
Results of xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Microsoft Microsoft Basic Optical Mouse v2.0 id=9 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ HD WebCam id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)]
↳ Acer WMI hotkeys id=12 [slave keyboard (3)]
Probably a Kernel issue...
If anyone interested, the WIFI card is not recognized as well, but I
solved that by downloading a new version of QCA6174 and remplacing the
folder in /lib/firmware/ath10k/
Many thanks.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Incomplete
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https://bugs.launchpad.net/bugs/1549515
Title:
Touchpad not recognized
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hello everybody,
Not sure if it's the right place but I'd like to report a bug.
I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse.
I am using Ubuntu 15.10.
Results of xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Microsoft Microsoft Basic Optical Mouse v2.0 id=9 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ HD WebCam id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)]
↳ Acer WMI hotkeys id=12 [slave keyboard (3)]
Probably a Kernel issue...
If anyone interested, the WIFI card is not recognized as well, but I
solved that by downloading a new version of QCA6174 and remplacing the
folder in /lib/firmware/ath10k/
Many thanks.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1549515/+subscriptions
Follow ups
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[Bug 1549515] Re: Touchpad not recognized
From: Launchpad Bug Tracker, 2016-05-09
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[Bug 1549515] Re: Touchpad not recognized
From: Christopher M. Penalver, 2016-03-09
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[Bug 1549515] Re: Touchpad not recognized
From: Wpierrick, 2016-03-09
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[Bug 1549515] Re: Touchpad not recognized
From: Christopher M. Penalver, 2016-03-08
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[Bug 1549515] Re: Touchpad not recognized
From: Wpierrick, 2016-03-08
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[Bug 1549515] Re: Touchpad not recognized
From: Christopher M. Penalver, 2016-03-06
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[Bug 1549515] Re: Touchpad not recognized
From: Alberto Salvia Novella, 2016-03-03
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[Bug 1549515] WifiSyslog.txt
From: Wpierrick, 2016-02-25
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[Bug 1549515] UdevDb.txt
From: Wpierrick, 2016-02-25
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[Bug 1549515] RfKill.txt
From: Wpierrick, 2016-02-25
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[Bug 1549515] PulseList.txt
From: Wpierrick, 2016-02-25
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[Bug 1549515] ProcModules.txt
From: Wpierrick, 2016-02-25
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[Bug 1549515] ProcInterrupts.txt
From: Wpierrick, 2016-02-25
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[Bug 1549515] ProcEnviron.txt
From: Wpierrick, 2016-02-25
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[Bug 1549515] ProcCpuinfo.txt
From: Wpierrick, 2016-02-25
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[Bug 1549515] Lsusb.txt
From: Wpierrick, 2016-02-25
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[Bug 1549515] Lspci.txt
From: Wpierrick, 2016-02-25
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[Bug 1549515] JournalErrors.txt
From: Wpierrick, 2016-02-25
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[Bug 1549515] IwConfig.txt
From: Wpierrick, 2016-02-25
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[Bug 1549515] CurrentDmesg.txt
From: Wpierrick, 2016-02-25
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[Bug 1549515] CRDA.txt
From: Wpierrick, 2016-02-25
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[Bug 1549515] Re: Touchpad not recognized
From: Wpierrick, 2016-02-25
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[Bug 1549515] Missing required logs.
From: Brad Figg, 2016-02-24