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[Bug 1549515] [NEW] Touchpad not recognized

 

Public bug reported:

Hello everybody,

Not sure if it's the right place but I'd like to report a bug.

I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse.
 I am using Ubuntu 15.10.

Results of  xinput
⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ Microsoft  Microsoft Basic Optical Mouse v2.0 	id=9	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
    ↳ HD WebCam                               	id=10	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=11	[slave  keyboard (3)]
    ↳ Acer WMI hotkeys                        	id=12	[slave  keyboard (3)]

Probably a Kernel issue...

If anyone interested, the WIFI card is not recognized as well, but I
solved that by downloading a new version of QCA6174 and remplacing the
folder in /lib/firmware/ath10k/

Many thanks.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Incomplete

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https://bugs.launchpad.net/bugs/1549515

Title:
  Touchpad not recognized

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello everybody,

  Not sure if it's the right place but I'd like to report a bug.

  I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse.
   I am using Ubuntu 15.10.

  Results of  xinput
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ Microsoft  Microsoft Basic Optical Mouse v2.0 	id=9	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ HD WebCam                               	id=10	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=11	[slave  keyboard (3)]
      ↳ Acer WMI hotkeys                        	id=12	[slave  keyboard (3)]

  Probably a Kernel issue...

  If anyone interested, the WIFI card is not recognized as well, but I
  solved that by downloading a new version of QCA6174 and remplacing the
  folder in /lib/firmware/ath10k/

  Many thanks.

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