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Message #16336
[Bug 1227833] Re: No Driver - SIIG USB 2.0 to VGA Pro
I just installed this kernel and rebooted:
3.12.0-999-generic #201309190446 SMP Thu Sep 19 08:47:59 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
Guess what. It worked (for the most part). The USB-VGA monitor showed up
in Ubuntu's Display manager and I was able to run all 3 monitors at the
same time. However, after adding this third monitor (using the SIIG USB
2.0 to VGA Pro), my second monitor can no longer get 1920x1080
resolution. For them all to work at the same time I had to set the
resolution like this:
1440 x 900 - Laptop's Native Monitory
1440 x 900 - Laptop's HDMI Port's External Monitor
1152 x 864 - SIIG USB 2.0 to VGA Pro Monitor
Before adding the SIIG USB 2.0 to VGA Pro Monitor, I had the two
monitors set like this:
1440 x 900 - Laptop's Native Monitory
1920 x 1080 - Laptop's HDMI Port's External Monitor
The SIIG USB 2.0 to VGA Pro is capable of higher resolutions, but when I choose them, my other two monitors turn off.
Likewise, if I turn my HDMI monitor back up to 1920 X 1080 it turns off.
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https://bugs.launchpad.net/bugs/1227833
Title:
No Driver - SIIG USB 2.0 to VGA Pro
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011.
With the goal of extending my laptop to support two external monitors
(instead of one), today I purchased a USB to VGA adapter:
SIIG USB 2.0 to VGA PRO (JU-VG0012-S1)
http://www.siig.com/usb-2-0-to-vga-pro.html
This USB VGA adapter doesn't seem to work at all. Right now, it is
plugged into a monitor that is powered on and I have the USB cable
connected to both the device and my laptop, but the Laptop is acting
like the device isn't there and Ubuntu's Display-Setting-Confg-Utility
is unable to detect the external monitor. This issue persists reboots.
A Little Background (reason for purchasing):
You'd think this laptop alone would already support two monitors,
because it has both HDMI and VGA ports. However, I've confirmed that
its built-in video card (and driver) only have the ability to display
to one of these ports at a time; they're mutually exclusive. Ubuntu's
Display settings utility does show the two monitors when I have both
ports plugged up, but any attempts to display, to both, fails with a
dialogs that weirdly flows down my screen while Ubuntu tries to
automatically attempt to make it work at numerous resolutions. This is
why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have
its own little video card built-in, and give me what my laptop's own
video card lacked. I realize that USB will be slower, but that's not a
concern for the simple business application that I intend to display
on a 3rd monitor.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-30-generic 3.8.0-30.44
ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
Uname: Linux 3.8.0-30-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lonnie 2028 F.... pulseaudio
/dev/snd/pcmC0D0p: lonnie 2028 F...m pulseaudio
Date: Thu Sep 19 13:10:00 2013
HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20
InstallationDate: Installed on 2013-09-06 (13 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Dell Inc. Studio 1737
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB:
0 inteldrmfb
1 udldrmfb
2 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.8.0-30-generic N/A
linux-backports-modules-3.8.0-30-generic N/A
linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/14/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0P792H
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A09
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09:
dmi.product.name: Studio 1737
dmi.product.version: A09
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.12.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2802 F.... pulseaudio
ubuntu 4748 F.... pulseaudio
/dev/snd/controlC1: ubuntu 4748 F.... pulseaudio
CasperVersion: 1.336
DistroRelease: Ubuntu 13.10
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130919)
MachineType: Dell Inc. Studio 1737
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB:
0 inteldrmfb
1 udldrmfb
ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcVersionSignature: Ubuntu 3.11.0-7.14-generic 3.11.1
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.11.0-7-generic N/A
linux-backports-modules-3.11.0-7-generic N/A
linux-firmware 1.114
RfKill:
Tags: saucy
Uname: Linux 3.11.0-7-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 04/14/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0P792H
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A09
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09:
dmi.product.name: Studio 1737
dmi.product.version: A09
dmi.sys.vendor: Dell Inc.
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References