kernel-packages team mailing list archive

[Lonnie Lee Best <1227833@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011.

With the goal of extending my laptop to support two external monitors
(instead of one), today I purchased a USB to VGA adapter:

SIIG USB 2.0 to VGA PRO (JU-VG0012-S1)
http://www.siig.com/usb-2-0-to-vga-pro.html

This USB VGA adapter, it doesn't seem to work at all. Right now, it is
plugged into a monitor that is powered on and I have the USB cable
connected to both the device and my laptop, but the Laptop is acting
like it simply isn't there and Ubuntu's Display Setting Utility is
unable to detect the external monitor and this issue persists reboots.

A Little Background (reason for purchasing):

You'd think this laptop alone would already support two monitors,
because it has both  HDMI and VGA ports. However, I've confirmed that
its built-in video card (and driver) only have the ability to display to
one of these ports at a time; they're mutually exclusive. Ubuntu's
Display settings utility does show the two monitors when I have both
ports plugged up, but any attempts to display, to both, fails with a
dialogs that weirdly flows down my screen while Ubuntu tries to
automatically attempt to make it work at numerous resolutions. This is
why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its
own little video card built-in, and give me what my laptop's own video
card lacked. I realize that USB will be slower, but that's not a concern
for the simple business application that I intend to display on a 3rd
monitor.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-30-generic 3.8.0-30.44
ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
Uname: Linux 3.8.0-30-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lonnie     2028 F.... pulseaudio
 /dev/snd/pcmC0D0p:   lonnie     2028 F...m pulseaudio
Date: Thu Sep 19 13:10:00 2013
HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20
InstallationDate: Installed on 2013-09-06 (13 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Dell Inc. Studio 1737
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:
 0 inteldrmfb
 1 udldrmfb
 2 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-30-generic N/A
 linux-backports-modules-3.8.0-30-generic  N/A
 linux-firmware                            1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/14/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0P792H
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A09
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09:
dmi.product.name: Studio 1737
dmi.product.version: A09
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug raring

** Description changed:

  With the goal of extending my laptop to support two external monitors (instead of one), today I purchased USB to VGA adapter:
  My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. For it, I've purchased this:
  
- SIIG USB 2.0 to VGA PRO
+ SIIG USB 2.0 to VGA PRO (JU-VG0012-S1)
  http://www.siig.com/usb-2-0-to-vga-pro.html
  
  This USB VGA adapter, it doesn't seem to work at all. Right now, it is
  plugged into a monitor that is powered on and I have the USB cable
  connected to both the device and my laptop, but the Laptop is acting
  like it simply isn't there and Ubuntu's Display Setting Utility is
  unable to detect the external monitor and this issue persists reboots.
  
  A Little Background (reason for purchasing):
  
  You'd think this laptop alone would already support two monitors,
  because it has both  HDMI and VGA ports. However, I've confirmed that
  its built-in video card (and driver) only have the ability to display to
  one of these ports at a time; they're mutually exclusive. Ubuntu's
  Display settings utility does show the two monitors when I have both
  ports plugged up, but any attempts to display, to both, fails with a
  dialogs that weirdly flows down my screen while Ubuntu tries to
  automatically attempt to make it work at numerous resolutions. This is
  why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its
  own little video card built-in, and give me what my laptop's own video
  card lacked. I realize that USB will be slower, but that's not a concern
  for the simple business application that I intend to display on a 3rd
  monitor.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-30-generic 3.8.0-30.44
  ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
  Uname: Linux 3.8.0-30-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  lonnie     2028 F.... pulseaudio
-  /dev/snd/pcmC0D0p:   lonnie     2028 F...m pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  lonnie     2028 F.... pulseaudio
+  /dev/snd/pcmC0D0p:   lonnie     2028 F...m pulseaudio
  Date: Thu Sep 19 13:10:00 2013
  HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20
  InstallationDate: Installed on 2013-09-06 (13 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Dell Inc. Studio 1737
  MarkForUpload: True
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB:
-  0 inteldrmfb
-  1 udldrmfb
-  2 VESA VGA
+  0 inteldrmfb
+  1 udldrmfb
+  2 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.8.0-30-generic N/A
-  linux-backports-modules-3.8.0-30-generic  N/A
-  linux-firmware                            1.106
+  linux-restricted-modules-3.8.0-30-generic N/A
+  linux-backports-modules-3.8.0-30-generic  N/A
+  linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/14/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0P792H
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A09
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A09
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09:
  dmi.product.name: Studio 1737
  dmi.product.version: A09
  dmi.sys.vendor: Dell Inc.

** Description changed:

- With the goal of extending my laptop to support two external monitors (instead of one), today I purchased USB to VGA adapter:
- My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. For it, I've purchased this:
+ My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011.
+ 
+ With the goal of extending my laptop to support two external monitors
+ (instead of one), today I purchased a USB to VGA adapter:
  
  SIIG USB 2.0 to VGA PRO (JU-VG0012-S1)
  http://www.siig.com/usb-2-0-to-vga-pro.html
  
  This USB VGA adapter, it doesn't seem to work at all. Right now, it is
  plugged into a monitor that is powered on and I have the USB cable
  connected to both the device and my laptop, but the Laptop is acting
  like it simply isn't there and Ubuntu's Display Setting Utility is
  unable to detect the external monitor and this issue persists reboots.
  
  A Little Background (reason for purchasing):
  
  You'd think this laptop alone would already support two monitors,
  because it has both  HDMI and VGA ports. However, I've confirmed that
  its built-in video card (and driver) only have the ability to display to
  one of these ports at a time; they're mutually exclusive. Ubuntu's
  Display settings utility does show the two monitors when I have both
  ports plugged up, but any attempts to display, to both, fails with a
  dialogs that weirdly flows down my screen while Ubuntu tries to
  automatically attempt to make it work at numerous resolutions. This is
  why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its
  own little video card built-in, and give me what my laptop's own video
  card lacked. I realize that USB will be slower, but that's not a concern
  for the simple business application that I intend to display on a 3rd
  monitor.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-30-generic 3.8.0-30.44
  ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
  Uname: Linux 3.8.0-30-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lonnie     2028 F.... pulseaudio
   /dev/snd/pcmC0D0p:   lonnie     2028 F...m pulseaudio
  Date: Thu Sep 19 13:10:00 2013
  HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20
  InstallationDate: Installed on 2013-09-06 (13 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Dell Inc. Studio 1737
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 inteldrmfb
   1 udldrmfb
   2 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-30-generic N/A
   linux-backports-modules-3.8.0-30-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/14/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0P792H
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A09
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A09
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09:
  dmi.product.name: Studio 1737
  dmi.product.version: A09
  dmi.sys.vendor: Dell Inc.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1227833

Title:
  No Driver - SIIG USB 2.0 to VGA Pro

Status in “linux” package in Ubuntu:
  New

Bug description:
  My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011.

  With the goal of extending my laptop to support two external monitors
  (instead of one), today I purchased a USB to VGA adapter:

  SIIG USB 2.0 to VGA PRO (JU-VG0012-S1)
  http://www.siig.com/usb-2-0-to-vga-pro.html

  This USB VGA adapter, it doesn't seem to work at all. Right now, it is
  plugged into a monitor that is powered on and I have the USB cable
  connected to both the device and my laptop, but the Laptop is acting
  like it simply isn't there and Ubuntu's Display Setting Utility is
  unable to detect the external monitor and this issue persists reboots.

  A Little Background (reason for purchasing):

  You'd think this laptop alone would already support two monitors,
  because it has both  HDMI and VGA ports. However, I've confirmed that
  its built-in video card (and driver) only have the ability to display
  to one of these ports at a time; they're mutually exclusive. Ubuntu's
  Display settings utility does show the two monitors when I have both
  ports plugged up, but any attempts to display, to both, fails with a
  dialogs that weirdly flows down my screen while Ubuntu tries to
  automatically attempt to make it work at numerous resolutions. This is
  why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have
  its own little video card built-in, and give me what my laptop's own
  video card lacked. I realize that USB will be slower, but that's not a
  concern for the simple business application that I intend to display
  on a 3rd monitor.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-30-generic 3.8.0-30.44
  ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
  Uname: Linux 3.8.0-30-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lonnie     2028 F.... pulseaudio
   /dev/snd/pcmC0D0p:   lonnie     2028 F...m pulseaudio
  Date: Thu Sep 19 13:10:00 2013
  HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20
  InstallationDate: Installed on 2013-09-06 (13 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Dell Inc. Studio 1737
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 inteldrmfb
   1 udldrmfb
   2 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-30-generic N/A
   linux-backports-modules-3.8.0-30-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/14/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0P792H
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A09
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A09
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09:
  dmi.product.name: Studio 1737
  dmi.product.version: A09
  dmi.sys.vendor: Dell Inc.

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