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Message #163680
[Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all
before i saw this bug thread i found another ( http://askubuntu.com/questions/700167/no-sound-on-ubuntu-15-10 ) thread where i realized you only need to add two lines to the config:
options snd-hda-intel single_cmd=1
options snd-hda-intel probe_mask=1
with these lines a was able to get sound, but i then have these crazy
noises while booting.
i just post some lines from the terminal which might help:
uname -a
Linux 15 4.2.0-27-generic #32-Ubuntu SMP Fri Jan 22 04:49:08 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
lspci -v | grep -A7 -i "audio"
00:1f.3 Multimedia audio controller: Intel Corporation Device 9d70 (rev 21)
Subsystem: Hewlett-Packard Company Device 8100
Flags: bus master, fast devsel, latency 64, IRQ 16
Memory at c1320000 (64-bit, non-prefetchable) [size=16K]
Memory at c1310000 (64-bit, non-prefetchable) [size=64K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
lsmod | grep snd
snd_hda_codec_hdmi 49152 1
snd_hda_intel 36864 2
snd_hda_codec 135168 2 snd_hda_codec_hdmi,snd_hda_intel
snd_hda_core 65536 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
snd_hwdep 16384 1 snd_hda_codec
snd_pcm 106496 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 32768 1 snd_seq_midi
snd_seq 69632 2 snd_seq_midi_event,snd_seq_midi
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer 32768 2 snd_pcm,snd_seq
snd 81920 13 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device
soundcore 16384 1 snd
cat /proc/asound/cards
0 [PCH ]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0xc1320000 irq 129
even adding the right driver and module into /etc/modules (like snd-hda-
intel model=PCH index=0) did not work, like i found in this thread (
https://wiki.ubuntuusers.de/Soundkarten_konfigurieren/ ) sorry for the
german thread.
i dont know what to add anymore. feel free to ask.
--
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https://bugs.launchpad.net/bugs/1525554
Title:
[HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
all
Status in alsa-driver package in Ubuntu:
Confirmed
Status in linux package in Ubuntu:
Confirmed
Bug description:
No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
on headphones or internal speakers.
Connecting a USB headphone and microphone both work, though.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
Uname: Linux 3.19.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ronald 2199 F.... pulseaudio
ronald 2513 F.... alsamixer
CurrentDesktop: Unity
Date: Sat Dec 12 19:36:01 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-12-07 (5 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 127: Error executing command as another user: Not authorized
This incident has been reported.
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/30/2015
dmi.bios.vendor: HP
dmi.bios.version: N78 Ver. 01.02
dmi.board.name: 8102
dmi.board.vendor: HP
dmi.board.version: KBC Version 16.1F
dmi.chassis.asset.tag: 5CD54286XY
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
dmi.product.name: HP ProBook 470 G3
dmi.sys.vendor: HP
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