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Message #164553
[Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all
ArnauC's solution partially worked for me on my HP ProBook 470 G3. The
noise is still there in it's full duration but it's volume is much
lower, it's barely audible now.
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https://bugs.launchpad.net/bugs/1525554
Title:
[HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
all
Status in alsa-driver package in Ubuntu:
Confirmed
Status in linux package in Ubuntu:
Confirmed
Bug description:
No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
on headphones or internal speakers.
Connecting a USB headphone and microphone both work, though.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
Uname: Linux 3.19.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ronald 2199 F.... pulseaudio
ronald 2513 F.... alsamixer
CurrentDesktop: Unity
Date: Sat Dec 12 19:36:01 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-12-07 (5 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 127: Error executing command as another user: Not authorized
This incident has been reported.
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/30/2015
dmi.bios.vendor: HP
dmi.bios.version: N78 Ver. 01.02
dmi.board.name: 8102
dmi.board.vendor: HP
dmi.board.version: KBC Version 16.1F
dmi.chassis.asset.tag: 5CD54286XY
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
dmi.product.name: HP ProBook 470 G3
dmi.sys.vendor: HP
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