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[Bug 1530012] Re: Asus Touch not detected in AUSUS F555U after installation of Ubuntu.

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Saksham Singh <saksham.singhx@xxxxxxxxx>
Date: Sun, 06 Mar 2016 06:56:13 -0000
Reply-to: Bug 1530012 <1530012@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
I tested the upstream kernel 4.5 (link below)

http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.5-rc6-wily/

Didn't fix the bug.

** Changed in: linux (Ubuntu)
       Status: Expired => Confirmed

** Description changed:

  I bought a new Asus laptop about a couple of weeks back.
  
  Touchpad is working fine in windows 10 (default OS), however the
  touchpad wasn't detected by Ubuntu and therefore I'm unable to use
  touchpad at all.
  
  Laptop Model: ASUS F555U
  OS:                       Ubuntu 15.04
  GNOME:             3.14.1 (Ubuntu 2015-03-18)
  Kernel:                3.19.0-42-generic (#48-Ubuntu SMP Thu Dec 17 22:54:45 UTC 2015)
  
  And executing the commands below doesn't generate any output.
  
  1) cat /proc/version_signature > version.log
  2) sudo lspci -vnvn > lspci-vnvn.log
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-42-generic 3.19.0-42.48
  ProcVersionSignature: Ubuntu 3.19.0-42.48-generic 3.19.8-ckt10
  Uname: Linux 3.19.0-42-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.8
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/pcmC0D0p:   sakshamsingh   1554 F...m pulseaudio
-  /dev/snd/controlC0:  sakshamsingh   1554 F.... pulseaudio
-                       sakshamsingh   1795 F.... alsamixer
+  USER        PID ACCESS COMMAND
+  /dev/snd/pcmC0D0p:   sakshamsingh   1554 F...m pulseaudio
+  /dev/snd/controlC0:  sakshamsingh   1554 F.... pulseaudio
+                       sakshamsingh   1795 F.... alsamixer
  CurrentDesktop: Unity
  Date: Wed Dec 30 12:21:33 2015
  HibernationDevice: RESUME=UUID=7ac31225-e251-4e00-b4d1-0f9848cf28de
  InstallationDate: Installed on 2015-12-24 (5 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lsusb:
-  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-  Bus 001 Device 004: ID 0bda:57de Realtek Semiconductor Corp. 
-  Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
-  Bus 001 Device 002: ID 046d:c52e Logitech, Inc. 
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 004: ID 0bda:57de Realtek Semiconductor Corp.
+  Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
+  Bus 001 Device 002: ID 046d:c52e Logitech, Inc.
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X555UJ
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-42-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-42-generic N/A
-  linux-backports-modules-3.19.0-42-generic  N/A
-  linux-firmware                             1.143.7
+  linux-restricted-modules-3.19.0-42-generic N/A
+  linux-backports-modules-3.19.0-42-generic  N/A
+  linux-firmware                             1.143.7
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X555UJ.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X555UJ
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555UJ.203:bd09/04/2015:svnASUSTeKCOMPUTERINC.:pnX555UJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X555UJ
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Tags removed: amd64 apport-bug bios-outdated-204 vivid
** Tags added: kernel-bug-exists-upstream

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https://bugs.launchpad.net/bugs/1530012

Title:
  Asus Touch not detected in AUSUS F555U after installation of Ubuntu.

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I bought a new Asus laptop about a couple of weeks back.

  Touchpad is working fine in windows 10 (default OS), however the
  touchpad wasn't detected by Ubuntu and therefore I'm unable to use
  touchpad at all.

  Laptop Model: ASUS F555U
  OS:                       Ubuntu 15.04
  GNOME:             3.14.1 (Ubuntu 2015-03-18)
  Kernel:                3.19.0-42-generic (#48-Ubuntu SMP Thu Dec 17 22:54:45 UTC 2015)

  And executing the commands below doesn't generate any output.

  1) cat /proc/version_signature > version.log
  2) sudo lspci -vnvn > lspci-vnvn.log

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-42-generic 3.19.0-42.48
  ProcVersionSignature: Ubuntu 3.19.0-42.48-generic 3.19.8-ckt10
  Uname: Linux 3.19.0-42-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   sakshamsingh   1554 F...m pulseaudio
   /dev/snd/controlC0:  sakshamsingh   1554 F.... pulseaudio
                        sakshamsingh   1795 F.... alsamixer
  CurrentDesktop: Unity
  Date: Wed Dec 30 12:21:33 2015
  HibernationDevice: RESUME=UUID=7ac31225-e251-4e00-b4d1-0f9848cf28de
  InstallationDate: Installed on 2015-12-24 (5 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0bda:57de Realtek Semiconductor Corp.
   Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
   Bus 001 Device 002: ID 046d:c52e Logitech, Inc.
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X555UJ
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-42-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-42-generic N/A
   linux-backports-modules-3.19.0-42-generic  N/A
   linux-firmware                             1.143.7
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X555UJ.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X555UJ
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555UJ.203:bd09/04/2015:svnASUSTeKCOMPUTERINC.:pnX555UJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X555UJ
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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References

[Bug 1530012] [NEW] Asus Touch not detected in AUSUS F555U after installation of Ubuntu.
From: Saksham Singh, 2015-12-30